Victoria's Secret

Victoria's Secret reviews

Good
Good: 8.8/10
244,017 customers have rated this store since 2000
Customer Certified
Victoria's Secret
  • Address: 8655 East Broad Street Reynoldsburg, OH, 43068-9715, UNITED STATES
  • Tel: (800) 970-1109

Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before checking out. The site features a Bra Salon for fitting and styling advice, as well as the Glam Lounge where visitors can see recent show clips and photo shoots.

Ordering Methods

  • Online
  • Phone (800) 888-8200
  • Toll Free (800) 888-8200

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register
  • Gift Services

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Other Victoria's Secret Card

Victoria's Secret ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Victoria's Secret

  • 10/10 Review by: Tiff

    It's nice

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  • 8/10 Review by: Online Shopper

    Not enough xL underwear

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  • 6/10 Review by: Online Shopper

    I order very often. However, there are several orders that never made it to me.

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  • 10/10 Review by: Kimberly

    I Love Victoria Secret Ordering On Line Is Super Fast And Easy.

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  • 9/10 Review by: Mom

    A few items were limited in size and unavailable

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  • 9/10 Review by: J

    Victoria's Secret always has a great variety of bras to choose from. The colors and styles are great and they fit perfectly. Rarely have I ever been dissatisfied with a purchase.

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  • 8/10 Review by: Em

    The new shopping bag feature is annoying. It does not allow you to scroll down to view the items in your cart the first time you click on it so you have to exit out and click again. Also I'd much rather have the choice of viewing the items in my...

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  • 10/10 Review by: Online Shopper

    Love the selection and reviews, very helpful for both sexes

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  • 10/10 Review by: Pebbles

    When will VS start selling 1X plus sizes for voluptuous women?

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  • 9/10 Review by: Ms 36DDD

    I really enjoy the brand PINK. It's cute, comfy, durable and also affordable, but I was very very very upset to find out they did not carry my 36 DDD size anymore in the Everywhere Lightly Lined bra. I would be so happy if they came back with that...

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