Victoria's Secret

Victoria's Secret reviews

Good
Good: 8.7/10
244,017 customers have rated this store since 2000
Customer Certified
Victoria's Secret
  • Address: 8655 East Broad Street Reynoldsburg, OH, 43068-9715, UNITED STATES
  • Tel: (800) 970-1109

Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before checking out. The site features a Bra Salon for fitting and styling advice, as well as the Glam Lounge where visitors can see recent show clips and photo shoots.

Ordering Methods

  • Online
  • Phone (800) 888-8200
  • Toll Free (800) 888-8200

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register
  • Gift Services

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Other Victoria's Secret Card

Victoria's Secret ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Victoria's Secret

  • 9/10 Review by: Kaylz

    I love how the clothing last a lot longer than any other clothing.

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  • 10/10 Review by: Nicky

    Awesome

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  • 4/10 Review by: Online Shopper

    I made the online purchase due to unavailability of items in my local store 50867. Disappointed that sales clerks directed me to make the purchase on my own when doing my exchange causing me to pay $8.00 shipping. Receipt # 50867002051407252017

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  • 10/10 Review by: Online Shopper

    Very easy to shop.

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  • 9/10 Review by: AmandaLee

    I love the styles Victoria Secret has to offer! They have the best quality in panties and bras. I would rather go into a store where I can make sure I am getting the best fit. I wish there was a store in a location near me!

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  • 10/10 Review by: Jelly

    It was perfect ❤️.

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  • 8/10 Review by: Ac93

    I love Victoria's Secret, but no free shipping until $100? It's a little insane.

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  • 10/10 Review by: kate

    great store great products

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  • 10/10 Review by: Pink95

    Love there merchandise❤️Coupons and specials.

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  • 9/10 Review by: Kyndra

    I love Victoria Secret! This is the only place where I find cute bras and panties and usually when I buy them there is a sweet sale going on! When I get "too old" for PINK, I'll totally move over to Victoria Secret itself! :) Although the prices...

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