Victoria's Secret

Victoria's Secret reviews

Good
Good: 8.7/10
244,017 customers have rated this store since 2000
Customer Certified
Victoria's Secret
  • Address: 8655 East Broad Street Reynoldsburg, OH, 43068-9715, UNITED STATES
  • Tel: (800) 970-1109

Victoria's Secret offers a wide variety of Bras & Panties, Sleepwear & Robes, Lingerie, Bath & Fragrance, and Satin Bedding in their online store. Shoppers are encouraged to sign up for a free account to make shopping online faster and easier by saving shipping and billing preferences. Members may also save their shopping bag for up to 48 hours before checking out. The site features a Bra Salon for fitting and styling advice, as well as the Glam Lounge where visitors can see recent show clips and photo shoots.

Ordering Methods

  • Online
  • Phone (800) 888-8200
  • Toll Free (800) 888-8200

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register
  • Gift Services

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Other Victoria's Secret Card

Victoria's Secret ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Victoria's Secret

  • 10/10 Review by: Torrie

    Make more options in bras 40,42 and color also

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  • 9/10 Review by: Online Shopper

    Need better discounts or free shipping.

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  • 10/10 Review by: Deja

    I love Victoria's Secret!!

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  • 8/10 Review by: Maria

    Its dissapointing to find out you dont provide your stores with enough totes/gifts for your customers when promoting gift with purchases... it discourages me from making purchases at your store.

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  • 10/10 Review by: Jorge

    My wife and i love your store!!

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  • 10/10 Review by: Nina

    Purchasing from your website is quick and easy.

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  • 10/10 Review by: Esther

    I love shopping at Victoria secret always get discounts and coupons save more so u can buy more 😍

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  • 5/10 Review by: keepincountry

    This the first time using my iPad to shop online through Victoria Secret and it is pretty confusing compared to using a desktop but I just recently had back surgery so the only way I can shop is with my ip

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  • 10/10 Review by: K.cooo

    The prices were pricey but with coupons my total went from 60$ to 37.95 am that's amazing!!

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  • 5/10 Review by: Online Shopper

    Pink prices are getting outrageous. 55.00 for backpack without a coupon is crazy. Last time I'll buy a backpack from here.

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