LeapFrog Leapster Explorer Learning Game: Disney Pixar Toy Story 3

MPN: 39042
Product Details
Description
Andy is going off to college. Woody, Buzz, and their toy box friends find themselves at their new home, Sunnyside Daycare. Are they ready for the surprises awaiting them? Only your word skills can help them navigate a whole new kind of game! Parents can connect to the LeapFrog@ Learning Path to see what their child is learning. For Leapster Explorer Recommended Ages: 4 years - 7 years
Quick Glance
Theme Lab Kits & Science, Learning Systems, Toy Story
Character Disney, Toy Story
User Reviews
Awful exchange policy
1 Star Review   By member mcferreira - Dec 28, 2012   

Weakness: Same

Leapfrog has the worst customer service ever! I received a Leapfrog toy as a gift for my 3-year old and wanted to exchange it for something more advanced, but the customer service center told me I could only exchange a damaged or broken item and only for the exact same item. I asked for a refund or credit, but they told me they could only apply the credit to my brother's credit card, and I did not want him to find out and feel bad about me exchanging his gift. The package came with a letter entitled "Returns and Exchanges", but the language does not mention anything about how to exchange a gift or how to do any type of exchange at all. Completely useless! I would not buy from this company ever again!

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Product Details
Description
Andy is going off to college. Woody, Buzz, and their toy box friends find themselves at their new home, Sunnyside Daycare. Are they ready for the surprises awaiting them? Only your word skills can help them navigate a whole new kind of game! Parents can connect to the LeapFrog@ Learning Path to see what their child is learning. For Leapster Explorer Recommended Ages: 4 years - 7 years
Quick Glance
Theme Lab Kits & Science, Learning Systems, Toy Story
Character Disney, Toy Story
Summary
Product Title LeapFrog Leapster Explorer Learning Game: Disney Pixar Toy Story 3
Manufacturer LeapFrog
Power Score 1.4 | 1 Review
Additional Specifications
Theme: Lab Kits & Science, Learning Systems, Toy Story
Character: Disney, Toy Story
User Reviews
Awful exchange policy
1 Star Review   By member mcferreira - Dec 28, 2012   

Weakness: Same

Leapfrog has the worst customer service ever! I received a Leapfrog toy as a gift for my 3-year old and wanted to exchange it for something more advanced, but the customer service center told me I could only exchange a damaged or broken item and only for the exact same item. I asked for a refund or credit, but they told me they could only apply the credit to my brother's credit card, and I did not want him to find out and feel bad about me exchanging his gift. The package came with a letter entitled "Returns and Exchanges", but the language does not mention anything about how to exchange a gift or how to do any type of exchange at all. Completely useless! I would not buy from this company ever again!

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

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