Sweetwater

Sweetwater reviews

Outstanding
Outstanding: 9.7/10
5,526 customers have rated this store since 2008
Customer Certified
Sweetwater
  • Address: 5501 US Hwy 30 W Fort Wayne, IN, 46818, UNITED STATES
  • Tel: 800 222 4700
  • Online: customerservice@sweetwater.com

Ordering Methods

  • Online
  • Phone 800-222-4700
  • Toll Free 800-222-4700

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other PayPal

Sweetwater ratings

Summary

  • Overall rating
    9.7 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Sweetwater

  • 9/10 Review by: Travis

    I've been buying from Sweetwater for years and Brent has always taken care of any of my needs..from offering good advise to finding me a better deal. You guys rock. You have a customer for life.

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  • 10/10 Review by: Cooper

    Awesome selection, great resources to help in determining the best purchase for whatever you're looking for. Tech support is outstanding.

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  • 9/10 Review by: Fclef4him

    Great selection.

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  • 10/10 Review by: The Doctor

    I have been a judge for Guitar Centers Drum Off Contest for the past 25 years. My GC store does not carry items I usually need. I would have to drive about 45 min. to get this item at a higher price, pay tax and burn up more gas to get it.

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  • 10/10 Review by: DJ Mikey Rapp

    I can always count on Sweetwater for best prices and great customer service.

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  • 10/10 Review by: John L

    I love Sweetwater. Jason is the best sales rep. And Mac support staff is terrific as well. I was not aware that I needed a Dongle to make my software work. It was not clear enough for me on the website. All is good now, though.

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