Sweetwater

Sweetwater reviews

Outstanding
Outstanding: 9.7/10
5,526 customers have rated this store since 2008
Customer Certified
Sweetwater
  • Address: 5501 US Hwy 30 W Fort Wayne, IN, 46818, UNITED STATES
  • Tel: 800 222 4700
  • Online: customerservice@sweetwater.com

Ordering Methods

  • Online
  • Phone 800-222-4700
  • Toll Free 800-222-4700

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other PayPal

Sweetwater ratings

Summary

  • Overall rating
    9.7 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Sweetwater

  • 10/10 Review by: Online Shopper

    Sweetwater is awesome and is always the first place I look when I am in the market for audio gear, keep up the great work. However, during checkout, there was a question asking if I wanted to donate $1 to support school music programs, and even...

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  • 10/10 Review by: GUNNY

    STAFF AND PRODUCTS ARE EXCEPTIONAL, OUTSTANDING. GOD BLESS YOU.!!!!! THANKS SO MUCH FOR THE NO INTEREST FINANCING, WITHOUT IT I WOULDN'T BE ABLE TO BUY MANY ITEMS....!!!!!

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  • 9/10 Review by: Torsk

    Seems like a good company. Will tell you later after large purchases.

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  • 10/10 Review by: Al

    I'm ordering from you because: - No sales tax - Free shipping - Return policy - I pick the guitar I want and it's been checked out by a tech - 2 year warranty

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  • 10/10 Review by: ROKNIR

    ALWAYS A GREAT VALUE!!!

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  • 10/10 Review by: Draze

    Sweetwater is by far the best of all online equipment stores and my sales rep Jordan you couldn't ask for a better one thanks Jordan

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  • 10/10 Review by: Coalsmith

    Love the personal attention to my order and checking back with me on it's use.

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  • 10/10 Review by: Levi

    The BEST online experience for purchasing a guitar. I am very specific about my purchases, and the way I could view all the guitars available in the model I wanted was outstanding.

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  • 10/10 Review by: Online Shopper

    Sweetwater has one of the best customer service I have ever received. I’m always satisfied with the way Sweetwater techs help me anytime I need assistance

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  • 10/10 Review by: Tony

    Great!

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