Sweetwater

Sweetwater reviews

Outstanding
Outstanding: 9.7/10
5,526 customers have rated this store since 2008
Customer Certified
Sweetwater
  • Address: 5501 US Hwy 30 W Fort Wayne, IN, 46818, UNITED STATES
  • Tel: 800 222 4700
  • Online: customerservice@sweetwater.com

Ordering Methods

  • Online
  • Phone 800-222-4700
  • Toll Free 800-222-4700

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other PayPal

Sweetwater ratings

Summary

  • Overall rating
    9.7 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Sweetwater

  • 10/10 Review by: jjk

    Great company to buy from!

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  • 9/10 Review by: Emerge1

    Sweetwater has a great selection of products and offers what I need. Shipping is excellent. Finance terms allow me to maximize my cash flow, Great people to buy from.

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  • 10/10 Review by: cascaserau

    I came to your website to look for a standard six steel string guitar but with the many brands and type selection, i was able to make a clearer choice on what I really need. Thank you.

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  • 10/10 Review by: Rich

    I thought the process was quick and easy to get access to my digital download. The instructions were pretty straightforward.

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  • 1/10 Review by: Piper

    It's annoying to order a guitar that you don't even have in stock - but more irritating than this, is that you don't even offer an ETA.

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  • 10/10 Review by: dqhmagic

    Seemless purchase, well satisfied as always

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  • 1/10 Review by: boomer

    I recently purchased a Moog Minitour, it came in a 3 days to my house. But inside the Moog Minitour box, missing an Edison adapter for the power supply so that the unit can be plugged into 120 v US power. The wall wart power adapter was there, just...

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  • 10/10 Review by: Jimmy

    I am a 1980 graduate from Berklee, and have been retained by the parents of a former student who I guided into admission to the school two years ago. He fell into a traumatic experience, and was consequently put on Academic Probation until his...

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  • 10/10 Review by: Online Shopper

    i have always been satisfied with all my purchases. good staff

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  • 10/10 Review by: mike

    everything was perfect except shipping... and no fault of sweetwater. I contacted sweetwater to resolve the issue, and benefited me extremely well... My microphones went to the wrong state... but eventually got here. Thanks Sweetwater for all your...

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