Product Reviews (1)
All I want for Christmas is a NordicTrack X11i that ACTUALLY Inclines
I purchased a NordicTrack X11i that was delivered in September, and to this day it still does not incline as advertised. I have a defective product, and instead of replacing it, NordicTrack sends me parts they believe is causing the incline not to function properly. On every part, they have been wrong, and I still have a defective product.
A quality company would do everything in their power to make this right, and not avoid following up with the customer in the hopes that they will go away. Well, I'm not going away. I paid for an incline trainer, so its not unreasonable for me to expect that it actually inclines.
By DalCn - Dec 22, 2013