BitDefender Anti-Virus Plus 2013

Full Product, 3 Users, 1 Year Subscription - MPN: QB11011003
Where to buy
Current Location: Ashburn, VA (20147)
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Tax: None
Shipping: $3.99
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Product Details
Description
Quietly makes all the security related decisions for you- allowing you to play, watch movies or simply enjoy your PC without interruptions or slowdowns Keeps hackers at bay by automatically opening all your e-banking and e-shopping pages in a separate iron-clad, secure browser.
Summary
Product Title BitDefender Anti-Virus Plus 2013
Manufacturer BitDefender
Lowest Price $33.99 from Amazon.com Marketplace
Power Score 1.4 | 2 Reviews
User Reviews
Do Not Buy Bitdefender
1 Star Review   By anonymous - Feb 9, 2014   

I had been using AVG and Alvira and was tires of these products using too much memory and adding unwanted software bundles with updates. I decided to go to Bitdefender after reading reviews. Bitdefender has been a disaster. The program uses too much memory and I had to shut off all features. The companies customer service is non-existant, they do not respond to any complaints. I have emailed them numerous times with no response. I will probably remove the program in the near future, which is good for the employees at Bitdefender; they will not have to deal with another irate customer since I will have spent money to buy their product as well as another product. Do NOT BUY This anti-virus or any of their other products. Do NOT BUY This anti-virus or any of their other products.

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HORRIBLE
1 Star Review   By member Tee7 - Mar 8, 2013   

Strengths: Found a trojan and quarantined it in the beginning, but then . .

Weakness: HA! too many to list - see review

Well, I am on the phone with "customer care" for the upteenth time, after being stalled for getting my refund over and over and over, the maximum time stated for even any communication back to me on this issue is completely overdue, I am constantly told that I can not get in touch with the department that handles those issues, I also am not allowed to speak with a supervisor, so at this point I merely continue to call every 12 hours, based on other reviews I've seen written by other people for this exact same issue, as the point that I made finally when I insisted that i at that point just be issued a refund is that this is a defective product. The errors and bugs that were coming up with it not functioning on my PC were numerous and continuing on for a lengthy period of time, but I did everything that Bitdefender insisted would fix the issues, over and over and over again, taking up COUNTLESS HOURS OF MY OWN TIME, and i mean MANY over the entire time period, including searching their help page sometimes to see if I could fix it without more tickets / phone calls. Nothing, and it was laughable when they would come back a month later and say, try this - the thing I'd already tried numerous times from their help page - nothing. COUNTLESS reboots, "repairs" that never completed, uninstalls and installs, removal of programs from my PC, running and sending logs back, Windows still sees no antivirus software on my PC, BD is still calling itself inactive and needing to be registered although then it won't let me since it Is registered, the antivirus programs themselves aren't actually even running, and i could go on, but - . I think we all know that stuff happens, but when it becomes frustrating is if the "fix" drags on for weeks and months on end and never actually gets fixed, and then you just start getting the "we really will contact you soon about it," constantly, as more days go by. It's ridiculous, the product isn't working, and their idea of customer care is nil. Buyer beware.

100% of readers found this review helpful.

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Today's Average: $37.98
Today's Lowest: $37.98
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Product Details
Description
Quietly makes all the security related decisions for you- allowing you to play, watch movies or simply enjoy your PC without interruptions or slowdowns Keeps hackers at bay by automatically opening all your e-banking and e-shopping pages in a separate iron-clad, secure browser.
Summary
Product Title BitDefender Anti-Virus Plus 2013
Manufacturer BitDefender
Lowest Price $33.99 from Amazon.com Marketplace
Power Score 1.4 | 2 Reviews
Additional Specifications
Parent Retsku: B008MR2YYI
Today's Average: $37.98
Today's Lowest: $37.98
Compare Prices
User Reviews
Do Not Buy Bitdefender
1 Star Review   By anonymous - Feb 9, 2014   

I had been using AVG and Alvira and was tires of these products using too much memory and adding unwanted software bundles with updates. I decided to go to Bitdefender after reading reviews. Bitdefender has been a disaster. The program uses too much memory and I had to shut off all features. The companies customer service is non-existant, they do not respond to any complaints. I have emailed them numerous times with no response. I will probably remove the program in the near future, which is good for the employees at Bitdefender; they will not have to deal with another irate customer since I will have spent money to buy their product as well as another product. Do NOT BUY This anti-virus or any of their other products. Do NOT BUY This anti-virus or any of their other products.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

HORRIBLE
1 Star Review   By member Tee7 - Mar 8, 2013   

Strengths: Found a trojan and quarantined it in the beginning, but then . .

Weakness: HA! too many to list - see review

Well, I am on the phone with "customer care" for the upteenth time, after being stalled for getting my refund over and over and over, the maximum time stated for even any communication back to me on this issue is completely overdue, I am constantly told that I can not get in touch with the department that handles those issues, I also am not allowed to speak with a supervisor, so at this point I merely continue to call every 12 hours, based on other reviews I've seen written by other people for this exact same issue, as the point that I made finally when I insisted that i at that point just be issued a refund is that this is a defective product. The errors and bugs that were coming up with it not functioning on my PC were numerous and continuing on for a lengthy period of time, but I did everything that Bitdefender insisted would fix the issues, over and over and over again, taking up COUNTLESS HOURS OF MY OWN TIME, and i mean MANY over the entire time period, including searching their help page sometimes to see if I could fix it without more tickets / phone calls. Nothing, and it was laughable when they would come back a month later and say, try this - the thing I'd already tried numerous times from their help page - nothing. COUNTLESS reboots, "repairs" that never completed, uninstalls and installs, removal of programs from my PC, running and sending logs back, Windows still sees no antivirus software on my PC, BD is still calling itself inactive and needing to be registered although then it won't let me since it Is registered, the antivirus programs themselves aren't actually even running, and i could go on, but - . I think we all know that stuff happens, but when it becomes frustrating is if the "fix" drags on for weeks and months on end and never actually gets fixed, and then you just start getting the "we really will contact you soon about it," constantly, as more days go by. It's ridiculous, the product isn't working, and their idea of customer care is nil. Buyer beware.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

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