shoes.com

shoes.com reviews

Outstanding
Outstanding: 9.2/10
193,210 customers have rated this store since 2000
Customer Certified
shoes.com
  • Address: One Constitution Wharf Suit 200, Charlestown, Massachuse, 02129, UNITED STATES
  • Tel: (888) 200-8414
  • Online: service@shoes.com

ShoeBuy offers the worlds largest variety of shoes. Since 2000, millions of customers have enjoyed a selection of more than a million shoes, clothes, bags, and accessories from over 1,200 brands. ShoeBuy makes it easy for everyone to find the ideal fit and style for every occasion by including free shipping in the US.

Ordering Methods

  • Online
  • Phone (888) 200-8414
  • Toll Free (888) 200-8414

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Standard Next Day Air
  • Standard Ground
  • International Regular Air

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

shoes.com ratings

Summary

  • Overall rating
    9.2 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for shoes.com

  • 9/10 Review by: Maria Pia

    I always try to check with Shoes.com before placing an order, just to check if there´s a better offer available with you. I´d say I don´t get dessapointed 50% of the time (when buying for my husband), which is a very good rate. In the other side,...

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  • 8/10 Review by: Online Shopper

    First time for trying product

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  • 9/10 Review by: Online Shopper

    Has a large variety of selection at reasonable price. Carry quality brands.

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  • 10/10 Review by: Lish

    Would recommend because of the great deals and prices offered on this site. Always find my favorite shoes here for the best price and the checkout process is seamless. The only downfall is not being able to reset my password.

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  • 2/10 Review by: Zoey

    Check out process is confusing. I keep trying to reset password, but no password reset has ever made it to my email.

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  • 10/10 Review by: BR

    I think this survey should be taken after the shoes are delivered and I didn't see ahead of time that there was a restocking fee for returns. But the ordering was easy and fast.

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  • 7/10 Review by: whirlwindmom

    Disappointed that there is restock fee for return so found something else to order but was a pain to make sure I wasn’t charged restock fee. CS reps contacted by phone gave conflicting info on return and exchange process. One rep was very rude....

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  • 10/10 Review by: Online Shopper

    Perfect for me and will tell friends/family

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  • 8/10 Review by: n0ne of your business

    I very much dislike having this survey pushed on me before I can check out!!!!!!!!!!

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  • 4/10 Review by: Online Shopper

    I requested a password reset 3 or 4 times and never received it. I finally checked out as a guest.

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