Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 9 3710
Neutral (3) 0 1 63
Negative (1 or 2) 0 4 14
Total Reviews 0 14 3787
Avg Rating Not Rated
4 Star Review
5 Star Review
Address: 2150 West 29th Ave, Ste 410
Denver, CO 80211 - US
Business Hours: n/a
Sales Phone: 1-866-641-2563
Service Phone: 1-866-641-2563
Sales Email:
Cust Service Email:

Discount Mountain

Sort Reviews by: Date Rating
Date Reviewed: 11/27/2014
terickson269 from unknown
Member Since:
This was the easiest software download and install that I have experienced to date. Customer service is top notch. Value is exceptional. Overall Rating
5 Star Review
Date Reviewed: 11/28/2014
quaidstur from unknown
Member Since:
(Edited November 29th by quaidstur_3742558298)  I upgraded my computer with discount mountain software but had an internet connection issue that I couldn't resolve on my computer after. I made about five short calls to discount mountain software due to my work schedule and talked to Jay, he ran me through all the settings, tests, etc. etc. Jay was extremely helpful and he always found time to talk to me, even after he was late to work due to a large snowstorm. My issue was eventually resolved and my computer worked properly. Very happy with the service and product that I received, very happy customer. Thank you Jay and discount mountain software! Overall Rating
5 Star Review
Date Reviewed: 12/02/2014
DAvery1959 from unknown
Member Since:
It was great. Had difficulty loading the software on my computer configuration - no fault of the software or download. Jay N. was very helpful in helping me resolve the issue quickly. It was great to get the help from him even though the issue was not his. Overall Rating
5 Star Review
Date Reviewed: 12/03/2014
cayoder from unknown
Member Since:
still having difficulty with downloading drivers etc. Due to my windows verson???? Overall Rating
3 Star Review
Date Reviewed: 12/03/2014
tech from unknown
Member Since:
(Edited December 04th by tech_8042694784)  Great prices and prompt delivery. Customer service has been excellent. Keep up the good work. Team Eagle Computers Overall Rating
5 Star Review
Date Reviewed: 12/03/2014
applesofgold43 from unknown
Member Since:
(Edited December 04th by applesofgold43_1239635200)  I had a computer issue with a product I purchased from Discount Mountain -- the problem being on my end with my computer -- and my request was handled very promptly, courteously, and efficiently. Awesome customer service -- highly recommend!!! Overall Rating
5 Star Review
Date Reviewed: 12/04/2014
par8hd from unknown
Member Since:
Great customer service! Highly recommend! They go out of their way to make sure your order is handled fast and questions answered quickly! Overall Rating
5 Star Review
Date Reviewed: 12/05/2014
bleakend from unknown
Member Since:
(Edited December 06th by bleakend_3754720796)  A legitimate product at a great price, with great support at home in the US of A! YES! Overall Rating
5 Star Review
Date Reviewed: 12/07/2014
jastoller from OH
Member Since:
(Edited December 08th by jastoller_1061420975)  Product was as described. I had a question and the response back was very good. This was a downloaded software so I got it right away. Overall Rating
5 Star Review
Date Reviewed: 12/11/2014
the4kz from unknown
Member Since:
Very happy with download product. Needed a bit of assistance to activate. Received a prompt reply to my email with excellent instructions. Would highly recommend. Overall Rating
5 Star Review
Date Reviewed: 12/22/2014
Hotmomma16 from unknown
Member Since:
I made a purchase on 12/3/2014 and was told I would get a refund in 3 business days because the download was not working with my version of windows. My order number 309418 was placed on December 3, 2014. It was a software download of microsoft office. I was not able to download the item and contacted customer service immediately who informed me that the version of windows I was using was not compatible with that software and would issue a refund in 3 business days. I never received a refund and started contacting the company last week via email and phone. I left several voice mail messages on their phone system which says it is after hours but according to their website it is normal business hours (M-F 8:30 am to 5:00 pm MST). I sent out multiple emails regarding the promised refund in which none were returned. Overall Rating
1 Star Review
Date Reviewed: 12/26/2014
peterm2014 from unknown
Member Since:
Received a download-only product back in June that worked fine until I needed to re-format my machine. Upon re-installing Office 2013, I was getting a message that the product key was invalid. MS Support said I needed to reach out to the vendor which I've done. It's been over a week and I haven't received a single correspondence from them. Disappointing since my original transaction went well. Considering their facebook and twitter accounts are dead, my feeling is that the company may no longer be in business. I will update this note assuming I hear back from them. Overall Rating
2 Star Review
Date Reviewed: 01/26/2015
Geek763 from unknown
Member Since:
***WARNING*** "This product cannot be activated because the product key is not valid." I ordered Office 2013 (supposedly good for 1 user 2 computers) in October, now I need to install it on the second computer and I am unable to do so because MS is rejecting the product key. Discount Mountain is not answering their telephone and has not responded to the support ticket I opened over 6 weeks ago. Now I have to call Visa and get them involved in reversing the payment because I was sold an unusable software key. Overall Rating
1 Star Review
Date Reviewed: 01/29/2015
JimmyH919 from PA
Member Since:
I purchased 2 licenses on order# dms-307787 for software and when I tried to activate the software they came back as pirated licenses from Microsoft. I have been trying to contact this company for well over a month and all I receive is a message that I am calling outside of their normal business hours even though I am CLEARLY calling within the business hours. Emails only receive an automated response with absolutely ZERO follow up. IF this company received any positive reviews it was made by themselves posing as a customer because I have found HUNDREDS of reviews of people who all have the same issue I had. Please DO NOT BUY FROM HERE so you do not lose any money such as I did. Overall Rating
1 Star Review
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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