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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 38 184 3392
Neutral (3) 1 2 91
Negative (1 or 2) 2 6 136
Total Reviews 41 192 3619
Avg Rating 4.5 Star Review
5 Star Review
4.5 Star Review
Address: 10101 Foster Ave
Brooklyn, NY 11236 - US
Business Hours: M-Th 9am-9pm EST, F 9am-4pm EST, Sun 10am-5pm EST
Sales Phone: 800-299-9470
Service Phone: 800-299-9470
Sales Email:
Cust Service Email:

With PriceGrabber Since 07/23/2009

Sort Reviews by: Date Rating
Date Reviewed: 07/23/2014
phoebelong from unknown
Member Since:
Their website is easy to navigate, very informational and the prices are exceptional. Overall Rating
5 Star Review
Date Reviewed: 07/09/2014
mahlon from unknown
Member Since:
Site confusing with respect to installation of double wall ovens. Had to call for further info which should not have been necessary. Overall Rating
3 Star Review
Date Reviewed: 07/06/2014
michaelseagrave from unknown
Member Since:
Very easy to navigate Overall Rating
5 Star Review
Date Reviewed: 06/25/2014
trippleottt from unknown
Member Since:
After the digital temperature control on our reasonably new oven died and couldnt be fixed successfully we began to shop for an oven with a dial control like older models had. It also had to be a smaller size oven as it is a replacement for an older mobile home. Appliance connection is the only place I looked that had just what we needed. Appliance connection was an excellent business to order from, Ray in customer service was very nice and helpful and the delivery service had nice professional gentlemen to make the delivery. The summit oven works just great and the overall experience with Appliance Connection couldn't be better! Would reccomend them Overall Rating
5 Star Review
Date Reviewed: 06/25/2014
lcmgemint from unknown
Member Since:
Matthew from customer service was great. He answered all our questions and helped me out with a shipping snafu which saved us a few bucks! Overall Rating
5 Star Review
Date Reviewed: 06/22/2014
ebaysgreatdeal from unknown
Member Since:
Perfect! Listed payment options up front. Listed rebates up front. Free delivery and good price. And all without leaving my chair. Overall Rating
5 Star Review
Date Reviewed: 06/20/2014
pepesice from unknown
Member Since:
Fast service Overall Rating
5 Star Review
Date Reviewed: 06/20/2014
southwicksyap from unknown
Member Since:
This was the best experience I've had shopping for an air conditioning unit! The pages are easy to navigate. The options are all there for me to compare the products. The prices are very reasonable. And best of all, the shipping is FREE, and it ships to my area! I love it. Overall Rating
5 Star Review
Date Reviewed: 06/19/2014
tenalirama from GA
Member Since:
i had a minor issue after the item was delivered. Called customer service and the call was picked up quickly. Talked to Ray who was courteous and knowledgable and quickly resolved my issue. Happy with my purchase and customer service. Overall Rating
5 Star Review
Date Reviewed: 06/18/2014
kerrygmail from CA
Member Since:
Simple to order; arrived on time. Courteous follow through from delivery service JB Hunt. Overall Rating
5 Star Review
Date Reviewed: 06/16/2014
lrichard59 from unknown
Member Since:
Order was placed promptly and with courteous sales person. Troubleshooter named Cileen helped me very much when I had questions about my order. She as prompt with replys. Very helpful. Overall Rating
5 Star Review
Date Reviewed: 06/09/2014
OmariCorbett from unknown
Member Since:
(Edited June 09th by OmariCorbett)  Overall, I am on the fence about the quality of service from this company. It was extremely difficult to receive my items due to complications with their warehouse. I was at my breaking point and preparing to contact my legal representative, then Cileen assisted me. Cileen was a great help. She remained professional at all times with me. She was able to close the communication gap with the company and myself, and also, accomodated me by getting my items delivered the same day as our conversation. I believe if it was not for Cileen, I would still be waiting for my items. Overall Rating
5 Star Review
Date Reviewed: 06/06/2014
nate from unknown
Member Since:
Great experience. Quick ordering and checkout I would recommend this site. Overall Rating
5 Star Review
Date Reviewed: 06/05/2014
Kudrins from unknown
Member Since:
(Edited June 06th by Kudrins_9026432655)  Nice Overall Rating
5 Star Review
Date Reviewed: 06/04/2014
jmcjenkin from unknown
Member Since:
Ordered the cook top on 5/28 and found a competitors price that was $10 cheaper (not a big deal) but included a 10 year extended warranty (was a bigger deal). I contacted AppliancesConnection and spoke with Cileen W. She was happy to make the price match and took any hassle completely out of the price match. Thanks Cileen! Overall Rating
5 Star Review
Date Reviewed: 06/03/2014
sfsdkid from unknown
Member Since:
Four appliances arrived in perfect condition shipped from Brooklyn NY to San Diego CA. J. H. Hunt provided excellent delivery and placed appliances as ordered, removed boxes/packaging. Cileen of AppliancesConnection followed up with warranty and wall oven installation assistance. Her help was what I consider the best of customer service. I highly recommend AC. Overall Rating
5 Star Review
Date Reviewed: 06/02/2014
aziebel from unknown
Member Since:
Appliances Connection has excellent ;pricing, great ship times and high quality products. Defenately would recommend purchases to friends. A+ rating in my mind. Overall Rating
5 Star Review
Date Reviewed: 06/01/2014
Ann_mahoney from unknown
Member Since:
Would like some online help after business hours. Overall Rating
4 Star Review
Date Reviewed: 05/29/2014
idocgardner from unknown
Member Since:
This website has awesome prices and very good service. My door opening was just wide enough to get the washer and dryer into the laundry room. The delivery men had to lift them up past the baseboard--that is how tight a fit it was. They went above and beyond. Overall Rating
5 Star Review
Date Reviewed: 05/29/2014
numberonegrannie from unknown
Member Since:
I was totally pleased with the way that my order was handled. Everyone including Carol's help with securing the proper paperwork in order to redeem my rebate were so pleasant and patient. Because of this and the delivery people who were also so pleasant and helpful, I would definitely shop at Thank you, Sandra Grefke Overall Rating
5 Star Review
Date Reviewed: 05/28/2014
trishoh from unknown
Member Since:
I recently ordered 3 Bosch appliances from Appliances Connection. The price was right, customer service was friendly and delivery was smooth! I would def. recommend them to others! Overall Rating
5 Star Review
Date Reviewed: 05/27/2014
bushwad1953 from unknown
Member Since:
One of the best ever. After I order today I had a question. I spoke with Milton he tried to find out the answer. He was unable to at the time, so he took my number a called back several hours later with an answer. Can't wait to get the hot water heater!!!! Overall Rating
5 Star Review
Date Reviewed: 05/27/2014
sac82 from unknown
Member Since:
Although I have not yet received my order, I recently called to check on the status. I spoke with Ashley who quickly & politely checked with the shipping department to give me my expected ship date. She was able to answer the few questions I had easily. It is nice to receive professional customer service in a timely manner. Overall Rating
4 Star Review
Date Reviewed: 05/27/2014
bondaren from CO
Member Since:
I am still waiting to recieve my appliances, but I wanted to share what great customer service Cileen provided to me. has the best prices! Overall Rating
5 Star Review
Date Reviewed: 05/26/2014
RAlfredTheGreat from unknown
Member Since:
"Appliance Connection had the absolute largest selection of any of the on-line vendors. I was constrained on refrigerator size because of a non-changeable built-in configuration. AC had the ONLY refrigerator that would fit into the space. Site was very easy to use. Customer service was outstanding. Product arrived in excellent condition. The only issue was that AC shipped it via UPS and told me that UPS would call me two days before delivery to ensure I would be home. UPS failed completely - not AC`s fault. Overall, great product availability and service. I will keep AC in my book of ``good vendors`` and return whenever I need another appliance." Overall Rating
5 Star Review
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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Service Info
Customer Service Experience
  • Helpful phone support
  • 0-3 hours to reply to emails
  • 95-100% on time delivery
  • 3-5 days to deliver (average)
Returns & Refunds
  • 30 day return policy
  • Refunds in 7-10 days offers the best online shopping experience. Our unique shopping site offers extensive inventory at the lowest prices by comparing products, product reviews and merchant deals for all of your shopping needs. Browse thousands of popular brands, hot products, featured deals and find exactly what you want at discount prices. Shopping online has never been easier!