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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 101 129 2355
Neutral (3) 2 2 45
Negative (1 or 2) 0 1 68
Total Reviews 103 132 2468
Avg Rating 5 Star Review
5 Star Review
5 Star Review
Address: 1200 N. Milwaukee Avenue
Glenview, IL 60025 - US
Business Hours: M-F 8a-10p/ Sat 8a-7p/ Sun 10:30a-6p
Sales Phone: 888-228-5800
Service Phone: 888-228-5800
Sales Email:
Cust Service Email:


With PriceGrabber Since 01/27/2000

Sort Reviews by: Date Rating
Date Reviewed: 07/27/2013
tj37327 from unknown
Member Since:
The after sale service is terrible. In my opinion there is a total lack of ownership when there is a problem, especially in taking ownership to resolve an issue such as shipping damage Overall Rating
1 Star Review
Date Reviewed: 12/27/2013
mgfarmer1 from unknown
Member Since:
(Edited December 28th by mgfarmer1_8961579100)  Great and Easy AS 0F 12-27-13, I HAVE NOT RECEIVED MY PRODUCTS!!!! Overall Rating
1 Star Review
Date Reviewed: 02/25/2014 from unknown
Member Since:
I ordered items in stock and only one was delayed by about a week which delayed my full order by over a week. Why not separate them, tedious.
Retailer Response (07/16/2014): Abt apologizes for the inconvenience the customer experienced with their order. Our records show the order was placed on 2/25 and the items that were in stock shipped the same day. There was 1 item that was back ordered 7-10 days shipped on 3/6 within the stated time frame.
Overall Rating
1 Star Review
Date Reviewed: 06/20/2014
garrison.richard from unknown
Member Since:
(Edited June 21st by garrison.richard_3862561071)  I ordered an electronic gift card yesterday and it took over 24 hours plus a phone call and a lenghty online chat to receive. It was a terrible experience. If I hadn't followed up, I never would have received it. The service is terrible. It was way too much hassle to save a few bucks from not ordering at Best Buy or Amazon.
Retailer Response (07/16/2014): We apologize for the inconvenience our security measures may have caused. When Abt's web order verification department processed the order it did not meet the automated security checks. This order was flagged by our 3rd party verification company. We had reach out to the customer on the same day the order was placed for further information, we apologized if the call was missed. Our records show we had left a message for verification. Unfortunately, this process caused further delays. We are normally more efficient with our services and it is never our intention to aggravate our customers in any way.
Overall Rating
2 Star Review
Date Reviewed: 09/05/2013
shuriebang from unknown
Member Since:
so far good Overall Rating
3 Star Review
Date Reviewed: 11/25/2013
tlfaso from unknown
Member Since:
(Edited November 26th by tlfaso_9395898053)  Disappointed with this transaction. Delivery method was not made clear and would not have arrived as requested. Poor communication between customer service, shipping, and merchandise pickup. I was surprised given the population of employees in the store. It took to much time to complete this transaction. Especially since I drove to pick this item up in person. Overall Rating
3 Star Review
Date Reviewed: 12/09/2013
joondog from unknown
Member Since:
After completing the form, it reverted to the beginning so I had to start over. Overall Rating
3 Star Review
Date Reviewed: 12/14/2013
leavemealone from unknown
Member Since:
ur message is pissing me off Overall Rating
3 Star Review
Date Reviewed: 01/19/2014
showboatpoms from unknown
Member Since:
(Edited January 20th by showboatpoms_8127114828)   Very slow. Notice that mdse was not on hand (not indicated in advertisement) and had to be "special ordered". Ordered before Christmas 2013, did not arrive until a few day ago (today is 1/19/14 at its gift destination in Columbia MO. I wouldn't be anxious to deal with this merchant again. Overall Rating
3 Star Review
Date Reviewed: 01/16/2014
wehatcher from unknown
Member Since:
shopping cart site a mess. Had to physically enter shipping and billing address although both the same. Overall Rating
3 Star Review
Date Reviewed: 09/23/2014
seider1951 from unknown
Member Since:
Standard internet retailer Overall Rating
3 Star Review
Date Reviewed: 11/10/2014
rolwr99 from unknown
Member Since:
(Edited November 11th by rolwr99_6444679894)  The checkout process took over one half hour because I had to keep reinserting address information for both shipment and payee. Your website for purchases dates improvement Overall Rating
3 Star Review
Date Reviewed: 06/26/2013
dmukomah from unknown
Member Since:
Placing an order was pretty straight forward. Awaiting to see their delivery times! Overall Rating
4 Star Review
Date Reviewed: 08/06/2013
josephchella from unknown
Member Since:
Good Overall Rating
4 Star Review
Date Reviewed: 08/19/2013
dietrich23 from unknown
Member Since:
love the furniture they have to offer. Yet to find out about delivery etc. Overall Rating
4 Star Review
Date Reviewed: 08/25/2013
SMILEVLS from unknown
Member Since:
4 Star Review
Date Reviewed: 09/02/2013
hkdesselle from unknown
Member Since:
Easy to navigate, god prices and quick checkout Overall Rating
4 Star Review
Date Reviewed: 09/09/2013
nixonl from unknown
Member Since:
(Edited September 10th by nixonl_3817511921)  brief. simple. good job Overall Rating
4 Star Review
Date Reviewed: 09/07/2013
posnick from unknown
Member Since:
They had what I wanted for a good price. I wish shipping was cheaper. Overall Rating
4 Star Review
Date Reviewed: 10/12/2013
hneal38 from unknown
Member Since:
Easy website. The price was great. I love the use of paypal. Overall Rating
4 Star Review
Date Reviewed: 10/25/2013
Bohley from unknown
Member Since:
Easy and convenient online shopping. On a note it is easy to confuse the Bose radio with the music system (which includes the CDPlayer) when searching on the web and connecting to the ABT website. Overall Rating
4 Star Review
Date Reviewed: 11/09/2013
joyroysigns2 from unknown
Member Since:
It was easy and straightforward to order. Information was helpful concerning the product. Overall Rating
4 Star Review
Date Reviewed: 11/12/2013
jsavery301 from unknown
Member Since:
Very easy ordering, great prices, free shipping/tax Overall Rating
4 Star Review
Date Reviewed: 11/12/2013
yencgo from unknown
Member Since:
Was difficult initially because I was calling the credit card back & forth to apply for an ABT credit card, but it came out ok, I was approved. And also the delivery date, they said when it's on stock, it will be delivered in 24-48 hrs, but it end up in 4 days. Overall Rating
4 Star Review
Date Reviewed: 11/12/2013
clydenbuckley from unknown
Member Since:
Went as expected (hoped for), easy to find what I wanted Overall Rating
4 Star Review
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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Service Info
Customer Service Experience
  • Helpful phone support
  • 0-3 hours to reply to emails
  • 95-100% on time delivery
  • 3-5 days to deliver (average)
Returns & Refunds
  • 30 day return policy
  • Refunds in 7-10 days offers the best online shopping experience. Our unique shopping site offers extensive inventory at the lowest prices by comparing products, product reviews and merchant deals for all of your shopping needs. Browse thousands of popular brands, hot products, featured deals and find exactly what you want at discount prices. Shopping online has never been easier!