Musician's Friend

Musician's Friend reviews

Outstanding
Outstanding: 9.4/10
706,965 customers have rated this store since 2000
Customer Certified
Musician's Friend
  • Address: PO Box 5111 Thousand Oaks, CA, 91359-5111, UNITED STATES
  • Tel: 1-800-449-9128
  • Online: management@musiciansfriend.com

Musician's Friend offers a very wide range of musical instruments, equipment and accessories for the modern musician, from keyboards and drums, to bass guitars and microphones.

Ordering Methods

  • Online
  • Email
  • Phone 1-800-391-8762
  • Toll Free 1-800-391-8762

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Immediate (Software Download)
  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Musician's Friend Platinum Members Card

Musician's Friend ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Musician's Friend

  • 9/10 Review by: Online Shopper

    Best pricing on discounted items. Delivery arrival actually beat estimates at time of ordering. Instrument had not been checked, pretty much just reshipped from factory. Frets out a bit and I may have a return if adjusting the neck and leveling...

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  • 10/10 Review by: The Duck

    I can always depend on Musician friend for fast delivery. You always have what I’m looking for and need!

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  • 10/10 Review by: homebound77

    Reliable, quick service with amazing prices.

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  • 10/10 Review by: Buzz

    Easy to find what I was looking for. Convenient to pay through paypal.

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  • 10/10 Review by: Scott

    One of the best shopping experiences I've ever had. Your representative, Michael Schumpert,was so patient, polite, and considerate. VERY impressive.

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  • 10/10 Review by: Bass Master

    Great Costumer support!

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  • 10/10 Review by: carol

    I enjoy browsing this sight. I just paid my bill off so I thought It was time to try new things.

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  • 10/10 Review by: Johnny

    Every time I buy from Musician's Friend it is a great experience. I have been purchasing items from this company since high school, and I have always been very satisfied with each purchase. This purchase was quick and easy. Based on this...

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  • 10/10 Review by: Online Shopper

    the ukulele i wanted was sold out on other sites i was happy to find his one here and very happy about free shipping

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  • 10/10 Review by: Momof6boys

    Smooth, easy transaction. Item was here the next day. I couldn't believe it!!

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