Haier America 1.5 cu. ft. Commercial Stainless Steel Convection Oven Model No. RTC1700SS

MPN: RTC1700SS
Product Details
Summary
Product Title Haier America 1.5 cu. ft. Commercial Stainless Steel Convection Oven Model No. RTC1700SS
Manufacturer Haier
Power Score 1.0 | 1 Review
User Reviews
Pitiful customer service
1 Star Review   By member jumpback - Dec 19, 2006   

Strengths: Oven works as advertised. My wife loved it...when it worked

Weakness: Dont expect ANYTHING after 12 months

This is a terrific appliance. However, ours would not work in its 15th month of ownership. Called a technician and he discovered a burned out circuit board. The board is about 2"x2" and probably costs 95cents. After being switched from person to person and finally getting thru to technical support I was told, "We only have available about 10 parts for this appliance". If you have a problem with any other part...you are out of luck. If the problem occured within 12 months they would just replace the item. After 12 months there is no help availble regarding any part except for the aforementioned 10. Oh, and you had better keep the receipt because they will offer no help whatsoever if you dont have it. Never mind that you registered the product.

86% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Product Details
Summary
Product Title Haier America 1.5 cu. ft. Commercial Stainless Steel Convection Oven Model No. RTC1700SS
Manufacturer Haier
Power Score 1.0 | 1 Review
Additional Specifications
Height: 14.25 in
Color: Stainless Steel
Interior Height: 10.25 in
URL: Manufacturer Link
Width: 21.13 in
Interior Depth: 13 in
Depth: 23.75 in
Features: Electronic Timer
Interior Width: 17.375 in
Weight: 38 lbs
Bake Method: Convection
# of Ovens: 1
User Reviews
Pitiful customer service
1 Star Review   By member jumpback - Dec 19, 2006   

Strengths: Oven works as advertised. My wife loved it...when it worked

Weakness: Dont expect ANYTHING after 12 months

This is a terrific appliance. However, ours would not work in its 15th month of ownership. Called a technician and he discovered a burned out circuit board. The board is about 2"x2" and probably costs 95cents. After being switched from person to person and finally getting thru to technical support I was told, "We only have available about 10 parts for this appliance". If you have a problem with any other part...you are out of luck. If the problem occured within 12 months they would just replace the item. After 12 months there is no help availble regarding any part except for the aforementioned 10. Oh, and you had better keep the receipt because they will offer no help whatsoever if you dont have it. Never mind that you registered the product.

86% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )





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