Product Reviews (1)
I ordered flowers for my...
Weakness: not deliver on time, bad customer service
I ordered flowers for my girlfriend for Valentine's Day. And they did not deliver it on that day they promised to do.
And I don't know when it would be delivered. when I contacted the customer service, they gave you choice either to cancel the order or give you a 50% gift certificate of my order--who would order again from them! The whole point of flower delievery on V-Day is timing. They ruined my V-day and refuse to compensate. BTW, the on line chat customer service kept me waiting in queue for 4 hours.
By maplemaple - Feb 14, 2005