Sony KV-32XBR400 32" FD Trinitron Wega XBR TV

MPN: KV32XBR400
Product Details
Quick Glance
Input A/V (Composite), Coaxial (RF), Component Video, Front A/V (Composite), S-Video
Picture in Picture Dual Tuner PIP
normalized-Diagonal Screen Size 32 in
User Reviews
1 Star Review   By member JETHAMES - Jan 17, 2003   

Strengths: NICE LOOKING CABINET

Weakness: HORRIBLE PICTURE QUALITY...EVEN IN HDTV MODE

I AM THE UNFORTUNATE OWNER OF THIS XBR, ALLEGEDLY SONY'S FINEST TELEVISION. I WAS EXPECTING A PHOTOGRAPHIC IMAGE IN THE HDTV MODE...NOT! WHAT I GOT IS A SMEARED PICTURE, AN UN-SHARP IMAGE, POOR CONTRAST AND POOR COLOR QUALITY. THE LOWER RIGHT SIDE OF THE SET IS OUT OF REGISTER. THIS IS TOTALLY UNEXPECTED FROM A SONY PRODUCT. I OWN 6 OTHER SONY TVs AND HAVE NO COMPLAINTS WITH THEM. A SONY TECHNICIAN CAME OUT AND ADJUSTED THE SET AS MUCH AS POSSIBLE. THE SET WAS SO BAD THAT HE OFFERED TO HAVE SONY SEND ME ANOTHER...AFTER ALL, THIS IS A SONY XBR. THE TECH CAUTIONED ME THAT THE NEXT SET MIGHT BE WORSE THAN THE ONE I ALREADY OWNED. I DECLINED THE OFFER. THE TECH FURTHER STATED THAT ALL HIS BUSINESS LATELY WAS SERVICE CALLS FOR SONY CUSTOMERS COMPLAINING ABOUT POOR QUALITY HDTV SETS. I AM TERRIBLY DISSAPPOINTED WITH THIS SONY XBR! DON'T BUY!!!

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2 Star Review   By member brianbjg - Sep 6, 2001   

Strengths: Color quality, inputs, 1080i, feature selections

Weakness: Weight, price, apparent geometry problem, aspect ratio

When I first saw this monitor I was very surprised to see a distinct non-linear bowing on the bottom of the screen when viewing letterbox format. When viewing off air HDTV signal, bowing was also quite apparent on the right edge of the picture. The Sony service tech came and attempted (for 3 hours) to correct the problems with the software calibration. He was successful in only increasing distortion of the picture. A second technician was dispatched 2 weeks later with no improvement. The technician said he's seen this problem before, but there's nothing he could do to make it better. He was reluctant to adjust hardware (i.e. yoke magnets or other). I have registered a complaint with Sony Service headquarters and am still awaiting a formal response from them (2+ weeks now). I have seen this problem, but not as bad on some floor models locally, and this seem to be a problem with this set. I'm amazed that a product from Sony, at this price, should have such a quality fault.

100% of readers found this review helpful.

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Product Details
Quick Glance
Input A/V (Composite), Coaxial (RF), Component Video, Front A/V (Composite), S-Video
Picture in Picture Dual Tuner PIP
normalized-Diagonal Screen Size 32 in
Summary
Product Title Sony KV-32XBR400 32" FD Trinitron Wega XBR TV
Manufacturer Sony
Power Score 1.5 | 2 Reviews
Display Panel
Diagonal Screen Size: 32 in
Interface
Output: Variable/Fixed Audio
Picture Features
Comb Filter: 3D-Digital
Other Features
Remote Control: Joy Stick Remote
General Features: Channel Label, Multi-Language Menu, On Screen Menu, Sleep Timer, V-Chip
Audio Format Supported: Surround Sound
Dimensions
Height: 678 mm
Width: 898 mm
Depth: 580 mm
Weight: 185 lbs
More Info
URL: Manufacturer Link
Additional Specifications
Video Broadcast Standards: NTSC (analog)
Portable-Handheld Features: Built In Speaker
Power Source: (2) AA Battery
Tube Type: Flat Tube
Description: Sony KV-32XBR400 32" FD Trinitron Wega XBR TV
Programmable Events: 2
User Reviews
1 Star Review   By member JETHAMES - Jan 17, 2003   

Strengths: NICE LOOKING CABINET

Weakness: HORRIBLE PICTURE QUALITY...EVEN IN HDTV MODE

I AM THE UNFORTUNATE OWNER OF THIS XBR, ALLEGEDLY SONY'S FINEST TELEVISION. I WAS EXPECTING A PHOTOGRAPHIC IMAGE IN THE HDTV MODE...NOT! WHAT I GOT IS A SMEARED PICTURE, AN UN-SHARP IMAGE, POOR CONTRAST AND POOR COLOR QUALITY. THE LOWER RIGHT SIDE OF THE SET IS OUT OF REGISTER. THIS IS TOTALLY UNEXPECTED FROM A SONY PRODUCT. I OWN 6 OTHER SONY TVs AND HAVE NO COMPLAINTS WITH THEM. A SONY TECHNICIAN CAME OUT AND ADJUSTED THE SET AS MUCH AS POSSIBLE. THE SET WAS SO BAD THAT HE OFFERED TO HAVE SONY SEND ME ANOTHER...AFTER ALL, THIS IS A SONY XBR. THE TECH CAUTIONED ME THAT THE NEXT SET MIGHT BE WORSE THAN THE ONE I ALREADY OWNED. I DECLINED THE OFFER. THE TECH FURTHER STATED THAT ALL HIS BUSINESS LATELY WAS SERVICE CALLS FOR SONY CUSTOMERS COMPLAINING ABOUT POOR QUALITY HDTV SETS. I AM TERRIBLY DISSAPPOINTED WITH THIS SONY XBR! DON'T BUY!!!

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

2 Star Review   By member brianbjg - Sep 6, 2001   

Strengths: Color quality, inputs, 1080i, feature selections

Weakness: Weight, price, apparent geometry problem, aspect ratio

When I first saw this monitor I was very surprised to see a distinct non-linear bowing on the bottom of the screen when viewing letterbox format. When viewing off air HDTV signal, bowing was also quite apparent on the right edge of the picture. The Sony service tech came and attempted (for 3 hours) to correct the problems with the software calibration. He was successful in only increasing distortion of the picture. A second technician was dispatched 2 weeks later with no improvement. The technician said he's seen this problem before, but there's nothing he could do to make it better. He was reluctant to adjust hardware (i.e. yoke magnets or other). I have registered a complaint with Sony Service headquarters and am still awaiting a formal response from them (2+ weeks now). I have seen this problem, but not as bad on some floor models locally, and this seem to be a problem with this set. I'm amazed that a product from Sony, at this price, should have such a quality fault.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )





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