Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 2/10 Review by: Online Shopper

    Why did I have to unclick the same as billing address button and then reclick to type in gift card Why do you type in credit card information before gift card only to have it deleted if GC more than order

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  • 5/10 Review by: SWEET C

    SHIPPING IS EXPENSIVE, I COULD GO TO STORE AND SAVE MONEY AND NOT ORDER ONLINE. ID EXPECT THE MORE ITEMS ID PURCHASE THE SAME/LESS SHIPPING WOULD BE. HAD I NOT HAD A GIFT CARD I WOULD HAVE SEARCHED ON AMAZON OR A LOCAL STORE LIKE SOUTHERN STATES OR...

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  • 10/10 Review by: Titus

    I have been ordering from Dover for about 25 years. Customer service has always been professional, knowledgable and courteous. Obviously, you are doing something right if I am still ordering from you!

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  • 10/10 Review by: LR

    My purchase history has been primarily gift related. All purchases have been well received and of great quality.

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  • 8/10 Review by: Online Shopper

    Shipping with smartpak is free for smartpak members and for orders over $75. While this order did not total more than $75, it bothers me that Dover does not offer better shipping rates and more free shipping offers. It is the major reason that I...

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  • 6/10 Review by: jenn

    If I had known how much you were going to charge to ship this to me I would have gone to the store & if they didn't have in stock the shipping is free.. I was just in the store yesterday but didn't get the catalog until today.

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  • 6/10 Review by: Online Shopper

    Too expensive

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  • 5/10 Review by: no carb bill

    The product I ordered was in terrible shape, the box was torn and ripped apart as if cogs had chewed on it. The produce was barely inside the box when if arrived. The procuct itself was dusty dirty and really in disgusting shape. I had thoughts...

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  • 10/10 Review by: Online Shopper

    Everthing is very well priced, and of good quality

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  • 10/10 Review by: Online Shopper

    would like to see shipping costs go down. they are very expensive compared to other websites

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