Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 10/10 Review by: Joy

    It is our go to for all of our horse related needs. Always such a treat to shop in the Wellington Florida store and we do also order quite a bit on line as well.

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  • 10/10 Review by: kitkat

    My daughter and I have been purchasing from Dover Saddlery for the last 15 years. I have never ever been disappointed with the products or service. I have returned items over the years and never had a problem. Our horses seem to enjoy and benefit...

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  • 10/10 Review by: Online Shopper

    i love dover, i just wish they would carry more plus size clothing in the shops and online

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  • 4/10 Review by: Helen

    Chat was ridiculous- do not usually shop at Dover due to you high shipping costs. I was also supposed to get 20 percent off which never happened

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  • 7/10 Review by: Online Shopper

    Shipping charges are too high for a bra!

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  • 10/10 Review by: Online Shopper

    I love Dover! They are always so helpful!

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  • 9/10 Review by: Patricia

    I wanted to add to my order, about 6 seconds after I hit "Enter!" So I called customer service. I was told that the order would be in the system in an hour and I could do so then. I was offered a call back. I NEVER received a call back. After 3...

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  • 10/10 Review by: horsdoc

    Item came much sooner than I anticipated and in plenty of time for the horse show!

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  • 7/10 Review by: Online Shopper

    N/A

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  • 9/10 Review by: george

    Dover saddler is a great company. I had a chance to go to one of their stores in NH and had a wonderful experience buying boots. I do think they should get rid of their shipping costs. Take a page from Zappos, they make it so easy!

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