Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 10/10 Review by: Pony

    Always love the quality and choices available

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  • 10/10 Review by: Kayls

    I absolutely adore Dover. I honestly had not used y'all much until I moved to NH and had access to the store in Plaistow. Dover is now my number one place to shop for any tack/riding clothes/horse needs and I have since moved to UT. I know that...

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  • 8/10 Review by: Mayhem

    Dover Saddlery has a great selection of items, however they normally have very high shipping charges compared to competitors as well as somewhat high overall prices before shipping. I recommend Dover for the customer service and variety of products,...

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  • 7/10 Review by: Online Shopper

    The only thing I didn't like was that I entered the free shipping promo code for my order over $100 and it said Dover would get back to me about shipping cost. Kind of misleading if they don't end up paying shipping.

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  • 10/10 Review by: tlsandry

    I shop with Dover a lot. I went to their store in Colorado and bought some new Ariat boots. The sales lady was beyond helpful. I love them....

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  • 10/10 Review by: Trinket

    I always opt to order from Dover rather than run to a local tack store. Lower prices and more convenient to have stuff delivered directly to my residence

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  • 4/10 Review by: Online Shopper

    I had trouble checking out because it wanted my account password and I didn't know it. I didn't get an email to help me with the password or clue.

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  • 10/10 Review by: Online Shopper

    Love your Raleigh store!

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  • 10/10 Review by: Jules

    Dover has the best return policy of anywhere I know. That's why I do my business here. If something doesn't fit or breaks, I know they have my back.

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  • 7/10 Review by: Online Shopper

    Had trouble finding how to get back to my shopping cart. Also when I got there there were more items than I put there such as 3 pairs of the boots I wanted rather than 1 so each time I had to update. Also, my account was rejecting my password so I...

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