Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: Austin R.

    Crutchfield rocks!!

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  • 9/10 Review by: LittleFootz

    Great deals

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  • 10/10 Review by: nachomac

    Crutchfield came highly recommended on several car enthusiast forums, and so far I'm impressed! If I have any technical issues down the road I'm confident I'll be able to get solid help from the Crutchfield crew.

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  • 7/10 Review by: Online Shopper

    It would be great if Crutchfield expanded product coverage in two channel audio systems. The big focus seems to be home theater and car stereo. It would be great to see more coverage of Rotel, PS Audio and other brands that be used to create a hi-fi...

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  • 10/10 Review by: Dinokane 808

    Crutchfield by far theee bombdigz! Love how they include free Accessories to complete the job right! The 1st time.

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  • 10/10 Review by: deez

    very informative website

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  • 10/10 Review by: Randy

    Haven't had to purchase for a while , but every time I do they are always on point with availible products .

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  • 9/10 Review by: Online Shopper

    Mr Tim was fast, knowledgeable and really helped my get what I needed.

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  • 9/10 Review by: Matt L

    appreciated the 'fits my vehicle' information as well as all the proper components needed to make connections quickly

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  • 10/10 Review by: Dragon

    I have been using Crutchfield Products since the early 90's

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