Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 8/10 Review by: Thitipan

    Thitipan Tanmanatragul thitipan_t@yahoo.com

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  • 10/10 Review by: Rudy

    Shopping made easy

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  • 10/10 Review by: ezflyer54

    Very helpful website and customer service. Great product selection. Thanks!

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  • 10/10 Review by: Radioman

    Crutchfield is great. Able to find everything specifically for your car. Don't have to worry about missing tools, they'll remind you of everything you need! Quick and easy instructions and all the accessories required to install. Great prices as...

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  • 9/10 Review by: Online Shopper

    I knew nothing about how to find a replacement car stereo and this site made it the easiest task imaginable

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  • 10/10 Review by: Wiz

    Crutchfield is awesome! Thank you for what you do! You inspire the Do it yourselfers like me!

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  • 10/10 Review by: M

    Great site, great advisors

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  • 10/10 Review by: Skelih

    Great!

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  • 10/10 Review by: GTSTANG

    Exceptional service

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  • 10/10 Review by: digtlp

    Love Crutchfield

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