Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 10/10 Review by: Rassilon

    Crutchfield customer service and tech support are top notch. I am extremely satisfied with the support I got. To be honest I should have contacted Crutchfield before placing my original order as the would have helped me make the right purchase for...

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  • 9/10 Review by: Anthony S

    Very helpful company great and friendly advisers. The stuff is a little pricey compared to other sites but over all I love the site.

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  • 10/10 Review by: Rob

    This is my first order so I'll update this later. The Crutchfield website is easy to use and explains everything about the gear that you need for you vehicle sound system👍

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  • 10/10 Review by: Evil Jim

    The website lets you know what you will need for the installation.

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  • 5/10 Review by: Birdman

    Always a quick, no hassle, easy ordering process and shipping process when I dal with Crutchfield. Everything I order arrives on time, in proper working order without damage, and everyone loves free shipping! always a delight to order something...

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  • 9/10 Review by: RevD

    Always have high respect for them.

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  • 10/10 Review by: Online Shopper

    Nice experience easy purchase

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  • 10/10 Review by: J9pg

    I was recommended by a friend and was surprised by the variety of products. It's definitely a go-to website from now on.

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  • 10/10 Review by: Online Shopper

    This is my first time ordering audio equipment from Crutchfield, so once I have the radio, speakers, and back-up camera installed, we'll see how everything works.

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  • 10/10 Review by: Dylan Baker

    Crutchfield was recommended to me by a friend while I was looking for a car stereo. I didn't know where to buy Pioneer stereos and he told me about this website. I had no problems finding the stereo that I needed and the checkout was very simple and...

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