The ScanMaker i800 is a compelling choice for those who want versatility, convenience, power and professional results. A champion at film scanning, the ScanMaker i800 includes EZ-Lock multiformat film holders equipped with spring-actuated grips to keep film perfectly flat for clear, superbly focused scans from edge to edge. The ScanMaker i800 also automatically detects film quantity, format and even crops frames for you, making film scanning easier than ever.
Scanner Type: Flatbed Scanner
Interface Connection: 1 x 4-pin Type B USB 2.0 USB, 1 x 6-pin FireWire
Scan Depth: 48 bit Color / 16 bit Grayscale / 1 bit Monochrome
Product Title: Microtek Lab ScanMaker i800 Flatbed Scanner
Power Score: 3.1 | 10 Reviews
Max Horizontal Scan Size: 8.5 in
Max Vertical Scan Size: 14 in
Scan Resolution: 4800 x 9600 dpi Hardware / 65535 dpi Interpolated
Optical Scan Resolution: 4800 x 9600
Operating System: PC, Mac
Included Devices: Yes Integrated Transparency Adapter
Height: 4.6 in
Width: 11.7 in
Depth: 22.6 in
Weight: 14.10 lbs
Dimensions: 4.60" Height x 11.70" Width x 22.60" Depth
Warranty Information: 1 Year Limited
URL: Manufacturer Link
Media Size: Legal 8.50" x 14", 8" x 12", 4" x 5", 2.36" x 6.69"
Paper Handling Support: Film, Paper (Standard Cut Sheet), Photo Paper, Transparencies
Product Reviews (10)
Strengths: Large format, large transparency scanning
Weakness: Slow scanning. Has a learning curve for all the functions available.
This scanner is huge, so you better have some desk space available. I got it for scanning large x-ray films and it does a decent job of it - most scanners in this price range can not scan large films. The scan to PDF also works well. The unit operates slowly and can be temperamental, but it fits my usage needs well. Set up was easy. I have not explored all the software options and have not...
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This scanner is huge, so you better have some desk space available. I got it for scanning large x-ray films and it does a decent job of it - most scanners in this price range can not scan large films. The scan to PDF also works well. The unit operates slowly and can be temperamental, but it fits my usage needs well. Set up was easy. I have not explored all the software options and have not scanned a wide variety of materials yet, but for the price I am well satisfied with the purchase.
By hibbsdds - Dec 10, 2007
Scanner broke / terrible tech support / never again!
Strengths: It worked pretty well for a while. Scan quality was quite good.
Weakness: Broke after a few months. Tech support was basically non-existent. Replacement scanner was also defective.
I bought the i800 earlier this year. For a few months it worked pretty well. The scan quality was pretty good (both flatbed and film), and otherwise it performed OK. About four months after purchase, the scanner abruptly stopped working. It would turn on, but the compuer would not recognize it. Thinking at first it was a computer problem, I reinstalled the latest versions of the software and...
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I bought the i800 earlier this year. For a few months it worked pretty well. The scan quality was pretty good (both flatbed and film), and otherwise it performed OK.
About four months after purchase, the scanner abruptly stopped working. It would turn on, but the compuer would not recognize it. Thinking at first it was a computer problem, I reinstalled the latest versions of the software and drivers to no avail.
I then tried to contact Microtek's tech support, only to discover that Microtek HAS NO PHONE SUPPORT. The only way to contact their support center is to fill out a form on their website and wait to hear back. After submitting the form I waited... and waited... and WAITED FOR FIVE DAYS for a response. Finally after not hearing back from them, I submitted a product return request through their site. Only then did I receive a response from tech support in which they told me to try most of the steps which I had already attempted. After following their advice to no avail, I wrote back and had to wait another 24 hours before receiving a response. Finally after trying once more, I was told to mail the scanner back to them for a replacement. I had to pay for the shipping ($30).
Two weeks later I received a replacement, refurbished scanner. Upon setting up the new scanner, I noticed immediately that the INSIDE OF THE GLASS WAS EXTREMELY DIRTY including many large pieces of debris that showed up in all of my scans as well as a large hazy area. Once again I emailed Microtek tech support and waited three days before they responded. Their only response was to contact Customer Service. After calling Customer Service, I was told that I needed to contact Tech Support. After explaining that I'd already contacted tech support, I was told that my only course of option was to send this new scanner back to Microtek to be replaced.
I use my scanner for business on a daily basis, so going without it for two or three weeks makes life pretty difficult. I asked Customer Service if there was any way they could speed up the process such as sending me a replacement before I returned this one, or for them to authorize express shipping. Microtek's Customer Service SUGGESTED THAT I GO TO A STORE AND BUY ANOTHER SCANNER FOR TEMPORARY USE, THEN RETURN THAT SCANNER WHEN THE REPLACEMENT FINALLY SHOWS UP!
Now I'm waiting for a third replacement scanner that will hopefully be in usable condition. This has been by far the worst experience dealing with any technology company. Most manufacturers at least pretend like they want to keep their customers happy.
I will never buy another Microtek product.
By mmsounds - Aug 9, 2007
Dirty Glass & Error Message
Strengths: Large format
Weakness: Dirty glass; Quit working after a few scans.
Glass on first unit had grungy film un underside. Replacement unit had same problem plus after a few scans I got an error message which I was told indicated a hardware problem. I just spent $34 to have it shipped back. They will replace it with a refurbished unit.
By anonymous; - Jul 23, 2007
Weakness: didn't work
First one wouldn't power up. Supposed to be picked up 4/9/07. Will review again when I get one that works. Ace in Cust service hung up on me when I asked about the rebate that expired on 3/31/07 - funny it is a moot point now since the rebate is extended – but he still hung up on me.
By sakamotok; - Apr 4, 2007
Scanner for Orthodontic and Onyx Ceph Software user.
Strengths: Good Price, good for Panoramic and Cephalometric X-ray and Microtek LAN Wizard network software Good to used with Onyx Ceph Software.
Weakness: Services and Warranty in Latinoamerican area. Support in Spanish language.
Lets Orthodontics and Maxillofacial Surgeons share the scanner over a local area network for use with Onyx Ceph Software, Ideal for small Clinic, or Clinic workgroups, or inter-department workstations. Thanks for Made this product.
By ucbrother - Aug 21, 2006