Microtek Lab ScanMaker i800 Flatbed Scanner

48 bit Color - 16 bit Grayscale - USB, FireWire - MPN: 110803780001
Product Details
Description
The ScanMaker i800 is a compelling choice for those who want versatility, convenience, power and professional results. A champion at film scanning, the ScanMaker i800 includes EZ-Lock multiformat film holders equipped with spring-actuated grips to keep film perfectly flat for clear, superbly focused scans from edge to edge. The ScanMaker i800 also automatically detects film quantity, format and even crops frames for you, making film scanning easier than ever.
Quick Glance
Scanner Type Flatbed Scanner
Interface Connection 1 x 4-pin Type B USB 2.0 USB, 1 x 6-pin FireWire
Max Vertical Scan Size 14 in
Scan Depth 48 bit Color / 16 bit Grayscale / 1 bit Monochrome
Expert Reviews
Microtek ScanMaker i800
3 Star Review  Macworld.com - Jul 14, 2006

Microteks ScanMaker i800 is good all-around printer with some nice higher-end features, like a built-in transparency unit with support for multiple sizes.

Read the full review »

Microtek ScanMaker i800
3 Star Review  testseek.com - Nov 4, 2008

Testseek.com has collected 2 expert reviews for Microtek ScanMaker i800 and the average expert rating is 60 of 100. The average score reflects the expert community’s view on this product. Click below and use Testseek.com to see all ratings, product awards and conclusions.

Read the full review »

User Reviews
Nice Scanner
4 Star Review   By member hibbsdds - Dec 10, 2007   

Strengths: Large format, large transparency scanning

Weakness: Slow scanning. Has a learning curve for all the functions available.

This scanner is huge, so you better have some desk space available. I got it for scanning large x-ray films and it does a decent job of it - most scanners in this price range can not scan large films. The scan to PDF also works well. The unit operates slowly and can be temperamental, but it fits my usage needs well. Set up was easy. I have not explored all the software options and have not scanned a wide variety of materials yet, but for the price I am well satisfied with the purchase.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Scanner broke / terrible tech support / never again!
1 Star Review   By member mmsounds - Aug 9, 2007   

Strengths: It worked pretty well for a while. Scan quality was quite good.

Weakness: Broke after a few months. Tech support was basically non-existent. Replacement scanner was also defective.

I bought the i800 earlier this year. For a few months it worked pretty well. The scan quality was pretty good (both flatbed and film), and otherwise it performed OK. About four months after purchase, the scanner abruptly stopped working. It would turn on, but the compuer would not recognize it. Thinking at first it was a computer problem, I reinstalled the latest versions of the software and drivers to no avail. I then tried to contact Microtek's tech support, only to discover that Microtek HAS NO PHONE SUPPORT. The only way to contact their support center is to fill out a form on their website and wait to hear back. After submitting the form I waited... and waited... and WAITED FOR FIVE DAYS for a response. Finally after not hearing back from them, I submitted a product return request through their site. Only then did I receive a response from tech support in which they told me to try most of the steps which I had already attempted. After following their advice to no avail, I wrote back and had to wait another 24 hours before receiving a response. Finally after trying once more, I was told to mail the scanner back to them for a replacement. I had to pay for the shipping ($30). Two weeks later I received a replacement, refurbished scanner. Upon setting up the new scanner, I noticed immediately that the INSIDE OF THE GLASS WAS EXTREMELY DIRTY including many large pieces of debris that showed up in all of my scans as well as a large hazy area. Once again I emailed Microtek tech support and waited three days before they responded. Their only response was to contact Customer Service. After calling Customer Service, I was told that I needed to contact Tech Support. After explaining that I'd already contacted tech support, I was told that my only course of option was to send this new scanner back to Microtek to be replaced. I use my scanner for business on a daily basis, so going without it for two or three weeks makes life pretty difficult. I asked Customer Service if there was any way they could speed up the process such as sending me a replacement before I returned this one, or for them to authorize express shipping. Microtek's Customer Service SUGGESTED THAT I GO TO A STORE AND BUY ANOTHER SCANNER FOR TEMPORARY USE, THEN RETURN THAT SCANNER WHEN THE REPLACEMENT FINALLY SHOWS UP! Now I'm waiting for a third replacement scanner that will hopefully be in usable condition. This has been by far the worst experience dealing with any technology company. Most manufacturers at least pretend like they want to keep their customers happy. I will never buy another Microtek product.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Dirty Glass & Error Message
1 Star Review   OnSale.com   

Strengths: Large format

Weakness: Dirty glass; Quit working after a few scans.

Glass on first unit had grungy film un underside. Replacement unit had same problem plus after a few scans I got an error message which I was told indicated a hardware problem. I just spent $34 to have it shipped back. They will replace it with a refurbished unit.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

will update
1 Star Review   By sakamotok on OnSale.com - Apr 4, 2007   

Strengths: ?

Weakness: didn't work

First one wouldn't power up. Supposed to be picked up 4/9/07. Will review again when I get one that works. Ace in Cust service hung up on me when I asked about the rebate that expired on 3/31/07 - funny it is a moot point now since the rebate is extended – but he still hung up on me.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Scanner for Orthodontic and Onyx Ceph Software user.
5 Star Review   By member ucbrother - Aug 21, 2006   

Strengths: Good Price, good for Panoramic and Cephalometric X-ray and Microtek LAN Wizard network software Good to used with Onyx Ceph Software.

Weakness: Services and Warranty in Latinoamerican area. Support in Spanish language.

Lets Orthodontics and Maxillofacial Surgeons share the scanner over a local area network for use with Onyx Ceph Software, Ideal for small Clinic, or Clinic workgroups, or inter-department workstations. Thanks for Made this product.

86% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Microtek Scanner i800
4 Star Review   By member ellestar27 - Jul 1, 2006   

Strengths: Much easier to install and configure than its competitors, and absolutely fabulous results...considering the price, this is a fantastic bargain!

Weakness: Scanning bit slow, machine directly connected (USB)really must have a signifigant amount of memory. I would recommend firewire-LAN software can be sluggish on a small network, as well.

I will definitely recommend this to clients. Close consideration of the specs for the machine to connect to it is important. However, the software is easy to use; just keep in mind that like most, it wants to run many exe files in the system tray of Windows.

75% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Microtek i800
1 Star Review   By member keishamari - Mar 24, 2006   

Strengths: Have not found them

Weakness: Does not work properly

I absolutely cannot get a good scan from this product, either with film or photos. I actually sent the first one I got back in and Microtek sent me a new one, after first putting me through several exercises with nothing solving the problems. When I finally got the new scanner, the warranty was not renewed and was backdated from the time I received the first scanner. The second scanner does give a little more depth, but the scans are still not nearly as good as the little $100 Canon scanner I purchased about 4 years ago. For me, this scanner has been a total waste of money. The scanner also makes my computer come up with a blue screen when I try to shut down. I have completely disconnected this scanner and now no blue screens ever.

56% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

This Scanner Does Everything!
5 Star Review   By member MikeJankowski37 - Oct 6, 2005   

Strengths: USB 2.0, Firewire, Attention to Detail, Tons of Software

Weakness: No Weaknesses

While calling up Microtek to ask them about Digital ICE a friendly customer service rep told me that they had just come out with a new model, the i800 that did both Digital ICE for photos AND film. I was just looking at purchasing the 6800, but the ability to do BOTH really caught my attention. I decided to give it a shot and I'm shocked at how good the scanner is at bringing out detail. The ability to hook it directly to my Mac via either Firewire or USB 2.0 is nice. Most out there don't give you the choice. When I hook it up to my PC laptop is also worked flawlessly. The software bundle that came with the unit was also very nice. Comes with the ability to network the scanner via PC with LANWizard, ScanWizard 5, ScanWizard Pro, etc. Basically anything and everything that you wanted to do with a scanner this can do. It even comes with OCR software so that you can edit documents if you want. 10/10

95% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Product Details
Description
The ScanMaker i800 is a compelling choice for those who want versatility, convenience, power and professional results. A champion at film scanning, the ScanMaker i800 includes EZ-Lock multiformat film holders equipped with spring-actuated grips to keep film perfectly flat for clear, superbly focused scans from edge to edge. The ScanMaker i800 also automatically detects film quantity, format and even crops frames for you, making film scanning easier than ever.
Quick Glance
Scanner Type Flatbed Scanner
Interface Connection 1 x 4-pin Type B USB 2.0 USB, 1 x 6-pin FireWire
Max Vertical Scan Size 14 in
Scan Depth 48 bit Color / 16 bit Grayscale / 1 bit Monochrome
Summary
Product Title Microtek Lab ScanMaker i800 Flatbed Scanner
Manufacturer Microtek
Power Score 3.1 | 10 Reviews
Media Handling
Max Horizontal Scan Size: 8.5 in
Scanner Performance
Scan Resolution: 4800 x 9600 dpi Hardware / 65535 dpi Interpolated
Optical Scan Resolution: 4800 x 9600
General
Included Devices: Yes Integrated Transparency Adapter
Operating System: PC, Mac
Dimensions
Height: 4.6 in
Width: 11.7 in
Dimensions: 4.60" Height x 11.70" Width x 22.60" Depth
Depth: 22.6 in
Weight: 14.10 lbs
Warranty
Warranty Information: 1 Year Limited
More Info
URL: Manufacturer Link
Additional Specifications
Maximum Power Consumption: 35 W
Hardware Resolution: 4800 x 9600 dpi
Product Line: ScanMaker
Interpolated Resolution: 65535 dpi
Scan Color: Color
Media Size: Legal 8.50" x 14", 8" x 12", 4" x 5", 2.36" x 6.69"
Paper Handling Support: Film, Paper (Standard Cut Sheet), Photo Paper, Transparencies
Product Model: i800
Software Included: Adobe Photosh
Brand Name: Microtek Lab
Frequency Band: Photo & Film Restoration: DIGITAL ICE (built-in) to restore damaged photos and film Color Restoration: ColoRescue for photos and film Chassis Lock: Bottom switch, plus TMA lock File Formats Supported: PDF, JPEG, TIFF, PCX, BMP, PSD, EPS Batch Scanning: 35mm slide up to 12 frames 35mm filmstrip up to 24 frames 4" x 5" film up to 2 frames 6 x 9cm up to 2 frames 6 x 17cm pano up to 1 frame
Expert Reviews
Microtek ScanMaker i800
3 Star Review  Macworld.com - Jul 14, 2006

Microteks ScanMaker i800 is good all-around printer with some nice higher-end features, like a built-in transparency unit with support for multiple sizes.

Read the full review »

Microtek ScanMaker i800
3 Star Review  testseek.com - Nov 4, 2008

Testseek.com has collected 2 expert reviews for Microtek ScanMaker i800 and the average expert rating is 60 of 100. The average score reflects the expert community’s view on this product. Click below and use Testseek.com to see all ratings, product awards and conclusions.

Read the full review »

User Reviews
Nice Scanner
4 Star Review   By member hibbsdds - Dec 10, 2007   

Strengths: Large format, large transparency scanning

Weakness: Slow scanning. Has a learning curve for all the functions available.

This scanner is huge, so you better have some desk space available. I got it for scanning large x-ray films and it does a decent job of it - most scanners in this price range can not scan large films. The scan to PDF also works well. The unit operates slowly and can be temperamental, but it fits my usage needs well. Set up was easy. I have not explored all the software options and have not scanned a wide variety of materials yet, but for the price I am well satisfied with the purchase.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Scanner broke / terrible tech support / never again!
1 Star Review   By member mmsounds - Aug 9, 2007   

Strengths: It worked pretty well for a while. Scan quality was quite good.

Weakness: Broke after a few months. Tech support was basically non-existent. Replacement scanner was also defective.

I bought the i800 earlier this year. For a few months it worked pretty well. The scan quality was pretty good (both flatbed and film), and otherwise it performed OK. About four months after purchase, the scanner abruptly stopped working. It would turn on, but the compuer would not recognize it. Thinking at first it was a computer problem, I reinstalled the latest versions of the software and drivers to no avail. I then tried to contact Microtek's tech support, only to discover that Microtek HAS NO PHONE SUPPORT. The only way to contact their support center is to fill out a form on their website and wait to hear back. After submitting the form I waited... and waited... and WAITED FOR FIVE DAYS for a response. Finally after not hearing back from them, I submitted a product return request through their site. Only then did I receive a response from tech support in which they told me to try most of the steps which I had already attempted. After following their advice to no avail, I wrote back and had to wait another 24 hours before receiving a response. Finally after trying once more, I was told to mail the scanner back to them for a replacement. I had to pay for the shipping ($30). Two weeks later I received a replacement, refurbished scanner. Upon setting up the new scanner, I noticed immediately that the INSIDE OF THE GLASS WAS EXTREMELY DIRTY including many large pieces of debris that showed up in all of my scans as well as a large hazy area. Once again I emailed Microtek tech support and waited three days before they responded. Their only response was to contact Customer Service. After calling Customer Service, I was told that I needed to contact Tech Support. After explaining that I'd already contacted tech support, I was told that my only course of option was to send this new scanner back to Microtek to be replaced. I use my scanner for business on a daily basis, so going without it for two or three weeks makes life pretty difficult. I asked Customer Service if there was any way they could speed up the process such as sending me a replacement before I returned this one, or for them to authorize express shipping. Microtek's Customer Service SUGGESTED THAT I GO TO A STORE AND BUY ANOTHER SCANNER FOR TEMPORARY USE, THEN RETURN THAT SCANNER WHEN THE REPLACEMENT FINALLY SHOWS UP! Now I'm waiting for a third replacement scanner that will hopefully be in usable condition. This has been by far the worst experience dealing with any technology company. Most manufacturers at least pretend like they want to keep their customers happy. I will never buy another Microtek product.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Dirty Glass & Error Message
1 Star Review   OnSale.com   

Strengths: Large format

Weakness: Dirty glass; Quit working after a few scans.

Glass on first unit had grungy film un underside. Replacement unit had same problem plus after a few scans I got an error message which I was told indicated a hardware problem. I just spent $34 to have it shipped back. They will replace it with a refurbished unit.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

will update
1 Star Review   By sakamotok on OnSale.com - Apr 4, 2007   

Strengths: ?

Weakness: didn't work

First one wouldn't power up. Supposed to be picked up 4/9/07. Will review again when I get one that works. Ace in Cust service hung up on me when I asked about the rebate that expired on 3/31/07 - funny it is a moot point now since the rebate is extended – but he still hung up on me.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Scanner for Orthodontic and Onyx Ceph Software user.
5 Star Review   By member ucbrother - Aug 21, 2006   

Strengths: Good Price, good for Panoramic and Cephalometric X-ray and Microtek LAN Wizard network software Good to used with Onyx Ceph Software.

Weakness: Services and Warranty in Latinoamerican area. Support in Spanish language.

Lets Orthodontics and Maxillofacial Surgeons share the scanner over a local area network for use with Onyx Ceph Software, Ideal for small Clinic, or Clinic workgroups, or inter-department workstations. Thanks for Made this product.

86% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Microtek Scanner i800
4 Star Review   By member ellestar27 - Jul 1, 2006   

Strengths: Much easier to install and configure than its competitors, and absolutely fabulous results...considering the price, this is a fantastic bargain!

Weakness: Scanning bit slow, machine directly connected (USB)really must have a signifigant amount of memory. I would recommend firewire-LAN software can be sluggish on a small network, as well.

I will definitely recommend this to clients. Close consideration of the specs for the machine to connect to it is important. However, the software is easy to use; just keep in mind that like most, it wants to run many exe files in the system tray of Windows.

75% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Microtek i800
1 Star Review   By member keishamari - Mar 24, 2006   

Strengths: Have not found them

Weakness: Does not work properly

I absolutely cannot get a good scan from this product, either with film or photos. I actually sent the first one I got back in and Microtek sent me a new one, after first putting me through several exercises with nothing solving the problems. When I finally got the new scanner, the warranty was not renewed and was backdated from the time I received the first scanner. The second scanner does give a little more depth, but the scans are still not nearly as good as the little $100 Canon scanner I purchased about 4 years ago. For me, this scanner has been a total waste of money. The scanner also makes my computer come up with a blue screen when I try to shut down. I have completely disconnected this scanner and now no blue screens ever.

56% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

This Scanner Does Everything!
5 Star Review   By member MikeJankowski37 - Oct 6, 2005   

Strengths: USB 2.0, Firewire, Attention to Detail, Tons of Software

Weakness: No Weaknesses

While calling up Microtek to ask them about Digital ICE a friendly customer service rep told me that they had just come out with a new model, the i800 that did both Digital ICE for photos AND film. I was just looking at purchasing the 6800, but the ability to do BOTH really caught my attention. I decided to give it a shot and I'm shocked at how good the scanner is at bringing out detail. The ability to hook it directly to my Mac via either Firewire or USB 2.0 is nice. Most out there don't give you the choice. When I hook it up to my PC laptop is also worked flawlessly. The software bundle that came with the unit was also very nice. Comes with the ability to network the scanner via PC with LANWizard, ScanWizard 5, ScanWizard Pro, etc. Basically anything and everything that you wanted to do with a scanner this can do. It even comes with OCR software so that you can edit documents if you want. 10/10

95% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )





Copyright ©2015 PriceGrabber.com, Inc. All Rights Reserved

Show Survey

Feedback

We want to improve your experience!

Please take a moment to answer the questions below:

How likely would you be to recommend PriceGrabber to a friend or colleague?

Not likely at all Neutral Extremely likely

What is your main purpose for visiting PriceGrabber today? (Optional)

What areas can PriceGrabber improve to better serve your needs? (Optional)

How easy was it to find what you were looking for? (Optional)

Gender (Optional)

Age (Optional)

Annual Income (Optional)

Comments (Optional)

Authorized Retailers Offer