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CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Seldman one of the world s foremost executive coaches and organizational psych... Seldman one of the world s foremost executive coaches and organizational psychologists teaches business professionals how to read RtellsS in customers communication styles and by doing so increase their financial bottom line. CONDITION – USED: Books... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Our books are pre-loved which means they have been read before. We carefully c... Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

9781419596094. Pre-Owned: Good condition. Trade paperback. Language: English. ... 9781419596094. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 265. Trade paperback (US). Glued binding. 265 p. Contains: Illustrations. Seldman one of the world s foremost executive coaches and organizational psychologists... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You ve heard it a millio... THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You ve heard it a million times: The customer is always right. But let s face it--sometimes the customer is misinformed confused or downright difficult. The ability to handle such customers is what... more

A guide to refocusing your business on those who matter most: customers and em... A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations solve... more

Our books are pre-loved which means they have been read before. We carefully c... Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in - USED - GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help. ISBN-10:... more

Never HIGHLIGHT a Book Again! Includes all testable terms concepts persons pla... Never HIGHLIGHT a Book Again! Includes all testable terms concepts persons places and events. Cram101 Just the FACTS101 studyguides gives all of the outlines highlights and quizzes for your textbook with optional online comprehensive practice tests.... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Customer Service by Paul R Timm Customer Service by Paul R Timm more

9781608321063. Pre-Owned: Good condition. Hard cover. Language: English. Pages... 9781608321063. Pre-Owned: Good condition. Hard cover. Language: English. Pages: 214. Glued binding. Cloth over boards. With dust jacket. 214 p. What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to... more

The In An Instant series is a brand of user-friendly engaging and practical re... The In An Instant series is a brand of user-friendly engaging and practical reference guides on core business topics which capitalizes on the authors extensive experience and knowledge as well as interviews they have conducted with leading business... more

Customer service has been central to Dell s success - this book is packed with... Customer service has been central to Dell s success - this book is packed with practical techniques and proven insights for improving performance. - Michael Dell CEO Dell When You Get This One Thing Right You ll Literally Obliterate The Competition...... more

This timely book is a comprehensive overview of customer service principles th... This timely book is a comprehensive overview of customer service principles theories and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories... more

Our books are pre-loved which means they have been read before. We carefully c... Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more