Business & Economics Books

373 matches

The Best Service Is No Service : How to Liber...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $5.94

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Fresh Customer Service : Treat the Employee a...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $6.97

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Pre-Owned The Big Book of Customer Service Tr...

Our books are pre-loved which means they have been read before. We carefully c... Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

as low as $3.99

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Pre-Owned Customer Tells: Delivering World-Cl...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $88.63

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Pre-Owned Exceptional Customer Service : Goin...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $6.65 $5.80

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Customer Tells : Delivering World-Class Custo...

Seldman one of the world s foremost executive coaches and organizational psych... Seldman one of the world s foremost executive coaches and organizational psychologists teaches business professionals how to read RtellsS in customers communication styles and by doing so increase their financial bottom line. CONDITION – USED: Books... more

as low as $5.80

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At Your Service : How to Attract New Customer...

A guide to refocusing your business on those who matter most: customers and em... A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations solve... more

as low as $5.80

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Perfect Phrases: Perfect Phrases for Customer...

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You ve heard it a millio... THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You ve heard it a million times: The customer is always right. But let s face it--sometimes the customer is misinformed confused or downright difficult. The ability to handle such customers is what... more

as low as $17.00 $15.04

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Pre-Owned 50 Ways To Protect Your Identity An...

This is a Pre-Owned book. All our books are in Good or better condition. Forma... This is a Pre-Owned book. All our books are in Good or better condition. Format: Paperback Author: Steve ISBN10: 013146759X ISBN13: 9780131467590 50 Ways To Protect Your Identity And Your Credit: Everything You Need To Know About Identity Theft Credit... more

as low as $4.49 $3.99

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Customer Service Is Just Foreplay : The Moder...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condit... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $14.03

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Customer Service : Career Success Through Cus...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $6.57

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Strategic Customer Service : Managing the Cus...

What is the key to winning more customers and increasing sales? Superior custo... What is the key to winning more customers and increasing sales? Superior customer service. Learn how top companies transcend typical good business practices to earn and maintain a reputation that transforms the bottom line. more

as low as $30.96

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Quality Customer Service : How to Win with th...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $5.80

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Pre-Owned Digital Customer Service: Transform...

Our books are pre-loved which means they have been read before. We carefully c... Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

as low as $4.48

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Pre-Owned Hey I m the Customer : Front Line T...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $6.57 $5.80

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Customer Service Marketing: Managing the Cust...

This timely book is a comprehensive overview of customer service principles th... This timely book is a comprehensive overview of customer service principles theories and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories... more

as low as $49.95 $39.96

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Pre-Owned Amaze Every Customer Every Time : 5...

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition... CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

as low as $5.94

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Can Your Customer Service Do This?: Create an...

Today s most sought-after customer service sleuth and turnaround expert unlock... Today s most sought-after customer service sleuth and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today s most powerful... more

as low as $27.00 $23.57

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Pre-Owned The Customer Service Solution: Mana...

Understand Consumer Psychology to Drive Profits and Growth Want to know exactl... Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what s driving your customer s behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer... more

as low as $8.09 $6.44

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Strategic Customer Service : Managing the Cus...

What is the key to winning more customers and increasing sales? Superior custo... What is the key to winning more customers and increasing sales? Superior customer service. Learn how top companies transcend typical good business practices to earn and maintain a reputation that transforms the bottom line. CONDITION – USED: Books... more

as low as $5.94

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