Blue Nile

Blue Nile reviews

Outstanding
Outstanding: 9.3/10
131,438 customers have rated this store since 2000
Customer Certified
Blue Nile
  • Address: 411 First Avenue South Suite 700, Seattle, WA, 98104, UNITED STATES
  • Tel: (800) 242-2728
  • Online: service@bluenile.com

Blue Nile is the online leader in certified diamonds, fine jewelry and fashion trends. The company offers high-quality items at prices that are 20-40% below traditional retail. All items ship free via FedEx, arrive in elegant gift packaging, and have a 30-day return policy.

Ordering Methods

  • Online
  • Email
  • Phone (800) 242-2728
  • Toll Free (800) 242-2728

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Available 24 Hours a Day
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Other MBNA Financing

Blue Nile ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Blue Nile

  • 6/10 Review by: Lostboy

    A picture of the real diamond is needed hard to buy with no true picture!

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  • 9/10 Review by: Bonita

    Anxious to see the quality of my pearl purchase. This is my first purchase from Blue Nile.

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  • 10/10 Review by: henry

    i like that i can research the items on the site.

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  • 10/10 Review by: RMP

    Nice.

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  • 9/10 Review by: Joanna

    Great customer service and easy ordering process.

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  • 8/10 Review by: Online Shopper

    It’s hard to make comments without seeing in person the product I purchased.

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  • 9/10 Review by: J

    'twas great! Thanks a billion.

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  • 10/10 Review by: J

    Quality always excellent! Merchandise as advertised. Shipping on time

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  • 10/10 Review by: CK

    Love Blue Nile. Have ordered from them before and the jewelry is high quality.

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  • 9/10 Review by: WOG

    I think the shipping took too long. It took 10 days from when I did a bank wire to get my ring. During that time I would have liked more updates about the status of the ring. The ring is absolutely perfect.

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