Samsung WF393BTPAWR/A1 White 27" Front-Load Washer

Front Loading, 3.9 Cu Ft, Energy Star - MPN: WF393BTPAWR
Where to buy
Current Location: Ashburn, VA (20147)
Store Store Rating Price
Tax: $36.00
Shipping: $81.99
On Sale
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Product Details
Description
With this Samsung super capacity washer, you can wash more in fewer loads, saving you water and electricity. Samsung's Vibration Reduction Technology (VRT) provides smooth operation at high spin speeds, significantly reducing vibration and noise while improving the handling of unbalanced loads. This allows for installation on second floors or near bedrooms. Steam helps power out stubborn stains like grease and ground-in dirt without the need for pre-treatment.
Quick Glance
Green Compliance Energy Star
Tub Capacity 3.9 cu. ft
User Reviews
A Lemon?
1 Star Review   By jonnyhow on Home Depot - Jun 15, 2013   

We had this washer delivered Wednesday, and tried it three times that evening. For two of the the three loads, it ran for more than three hours with the message "suds" on the LED. Each time we turned it off and on again to finish the load that was in there. There were no suds present. Tried anther load with no detergent, and it again kept running continuously with the message "suds" on the LED readout. Contacted Samsung, and they suggested that we return it for a new one. Left a message Friday with our local Home Depot and are expecting the Appliance department manager to call us on Monday with the next steps. In the mean time, we've tried to use it several more times. Maybe 5 loads, and 3 of them had the "suds" problem repeated. Even if we run a load with no soap, and only water, it has this problem. Finally, we were finishing up the last load, noticed the "suds" problem again. We restarted it and selected the "rinse and spin" cycle and went for a walk. 20 minutes later, the floor is covered with water. It must have been leaking all over the floor while we were away. It leaked gallons of water right out the front door. So far, this has been the worst product I've ever had, of any type. I'm willing to see how a replacement performs. Hopefully this one was dropped or something, and is simply a lemon?

100% of readers found this review helpful.

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Great product!
5 Star Review   By Kristi on Home Depot - Jun 14, 2013   

This is my second Samsung set and I am pleased so far! Sturdy, pretty, efficient and well worth the money.

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poor quality along with poor service
1 Star Review   By cobra1970 on Home Depot - Jun 11, 2013   

We purchased washer and drier set in March 2012, Washer has had door switch issues and circuit board issues. each call for service is a 2 week repair since parts are difficult to get. We are now out of warranty after a year and the washer is now a boat anchor. Now we are having to purchase anothe washer after only one year. Service techs that have worked on this machine say it is junk and lasts 1-3 year only.

100% of readers found this review helpful.

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love it
5 Star Review   By pete1959 on Home Depot - Jun 6, 2013   

I bought this washer and matching dryer to repace a kemore set that was only 3.5 years old and had been repaired 4 times. I have only washed a few loads but so far I love it. the fit and finish of the units are great and the features are so easy to use,I just hope it is more reliable than Kenmore

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Exceeds expectations in every way
5 Star Review   By MikeB on Home Depot - May 28, 2013   

Smarter than the average washer, and more efficient too. I love it.

0% of readers found this review helpful.

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under two years before failure
1 Star Review   By plannedobsolesence on Home Depot - May 15, 2013   

great ratings and features directed me to this unit. after 1 year and 6 months of light use the unit began shaking and walking out of its space while on the rinse and spin cycle. Warranty expires after a year this should have been a warning. It now sounds like someone beating on the walls with a sledgehammer. poor engineering on the drum bracing and balance methods.

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Going on two years!
5 Star Review   By Maks on Home Depot - Apr 25, 2013   

I have had my Samsung Steam washer for just under two years now and I absolutly love it. The steam feature gets my clothing so clean and the delicate/hand wash cycle have yet to harm any of my clothing. There is nothing that I don't absolutely love about my machine! I had heard the complaints about the mold and the smell with all front load washing machines before I purchased mine. I have left the washer door open after I take my clothes out since I got the machine and I have never noticed a smell or any kind of build up. Love it!

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Great Machine
4 Star Review   By nicachepe on Home Depot - Mar 15, 2013   

We just have this set, first we have a problem with the delivery, we have to send back, a week late on, we got the new set, and I love it, make not sound, and clean great, the dryer is also good. so far no problem

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Love!
5 Star Review   By Kiyah on Home Depot - Mar 13, 2013   

I've only had this machine for about a month and I love it! The installation was wonderful, clothes come out super clean, and the cycles are shorter.

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Good washing machine
5 Star Review   By ablationman on Home Depot - Mar 5, 2013   

As our top load machine died I asked the repair man for his recommendation and based on the training he had just gone through in front load machines he recommended the Samsoung. Family of five this machine handles our loads and bedding just fine. Some older whites came out noticeably cleaner the first time through this new machine. The door does open to the left so we had to swap our washer and dryer positions.

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Today's Average: $717.98
Today's Lowest: $717.98
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Product Details
Description
With this Samsung super capacity washer, you can wash more in fewer loads, saving you water and electricity. Samsung's Vibration Reduction Technology (VRT) provides smooth operation at high spin speeds, significantly reducing vibration and noise while improving the handling of unbalanced loads. This allows for installation on second floors or near bedrooms. Steam helps power out stubborn stains like grease and ground-in dirt without the need for pre-treatment.
Quick Glance
Green Compliance Energy Star
Tub Capacity 3.9 cu. ft
Summary
Product Title Samsung WF393BTPAWR/A1 White 27" Front-Load Washer
Manufacturer Samsung
Lowest Price $599.99 from Sears Outlet
Power Score 3.8 | 11 Reviews
General Info
Color: White
Loading Type: Front Loading
Features
Features: Steam Wash, Sanitary Cycle, Dispenser, Digital Display
Detailed Info
# Of Wash Cycle Settings: 11
Max Spin Speed: 1200 RPM
# Of Water Temperature Setting: 5
Dimensions
Height: 38.75 in
Width: 27 in
Depth: 32.25 in
Weight: 193.8 lbs
Warranty
Warranty Information: 1 year(s)
More Info
URL: Manufacturer Link
Today's Average: $717.98
Today's Lowest: $717.98
Compare Prices
User Reviews
A Lemon?
1 Star Review   By jonnyhow on Home Depot - Jun 15, 2013   

We had this washer delivered Wednesday, and tried it three times that evening. For two of the the three loads, it ran for more than three hours with the message "suds" on the LED. Each time we turned it off and on again to finish the load that was in there. There were no suds present. Tried anther load with no detergent, and it again kept running continuously with the message "suds" on the LED readout. Contacted Samsung, and they suggested that we return it for a new one. Left a message Friday with our local Home Depot and are expecting the Appliance department manager to call us on Monday with the next steps. In the mean time, we've tried to use it several more times. Maybe 5 loads, and 3 of them had the "suds" problem repeated. Even if we run a load with no soap, and only water, it has this problem. Finally, we were finishing up the last load, noticed the "suds" problem again. We restarted it and selected the "rinse and spin" cycle and went for a walk. 20 minutes later, the floor is covered with water. It must have been leaking all over the floor while we were away. It leaked gallons of water right out the front door. So far, this has been the worst product I've ever had, of any type. I'm willing to see how a replacement performs. Hopefully this one was dropped or something, and is simply a lemon?

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Great product!
5 Star Review   By Kristi on Home Depot - Jun 14, 2013   

This is my second Samsung set and I am pleased so far! Sturdy, pretty, efficient and well worth the money.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

poor quality along with poor service
1 Star Review   By cobra1970 on Home Depot - Jun 11, 2013   

We purchased washer and drier set in March 2012, Washer has had door switch issues and circuit board issues. each call for service is a 2 week repair since parts are difficult to get. We are now out of warranty after a year and the washer is now a boat anchor. Now we are having to purchase anothe washer after only one year. Service techs that have worked on this machine say it is junk and lasts 1-3 year only.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

love it
5 Star Review   By pete1959 on Home Depot - Jun 6, 2013   

I bought this washer and matching dryer to repace a kemore set that was only 3.5 years old and had been repaired 4 times. I have only washed a few loads but so far I love it. the fit and finish of the units are great and the features are so easy to use,I just hope it is more reliable than Kenmore

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Exceeds expectations in every way
5 Star Review   By MikeB on Home Depot - May 28, 2013   

Smarter than the average washer, and more efficient too. I love it.

0% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

under two years before failure
1 Star Review   By plannedobsolesence on Home Depot - May 15, 2013   

great ratings and features directed me to this unit. after 1 year and 6 months of light use the unit began shaking and walking out of its space while on the rinse and spin cycle. Warranty expires after a year this should have been a warning. It now sounds like someone beating on the walls with a sledgehammer. poor engineering on the drum bracing and balance methods.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Going on two years!
5 Star Review   By Maks on Home Depot - Apr 25, 2013   

I have had my Samsung Steam washer for just under two years now and I absolutly love it. The steam feature gets my clothing so clean and the delicate/hand wash cycle have yet to harm any of my clothing. There is nothing that I don't absolutely love about my machine! I had heard the complaints about the mold and the smell with all front load washing machines before I purchased mine. I have left the washer door open after I take my clothes out since I got the machine and I have never noticed a smell or any kind of build up. Love it!

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Great Machine
4 Star Review   By nicachepe on Home Depot - Mar 15, 2013   

We just have this set, first we have a problem with the delivery, we have to send back, a week late on, we got the new set, and I love it, make not sound, and clean great, the dryer is also good. so far no problem

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Love!
5 Star Review   By Kiyah on Home Depot - Mar 13, 2013   

I've only had this machine for about a month and I love it! The installation was wonderful, clothes come out super clean, and the cycles are shorter.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Good washing machine
5 Star Review   By ablationman on Home Depot - Mar 5, 2013   

As our top load machine died I asked the repair man for his recommendation and based on the training he had just gone through in front load machines he recommended the Samsoung. Family of five this machine handles our loads and bedding just fine. Some older whites came out noticeably cleaner the first time through this new machine. The door does open to the left so we had to swap our washer and dryer positions.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

A great machine
5 Star Review   By Sparklesbyrachel on Home Depot - Jan 30, 2013   

This is a wonderful machine! my husband and I have had 3 other washers and this one is better in every way! The eco options are wonderful and this washer washes much quicker than our previous ones! We purchased it on sale so for the price we paid we got many more settings and options than the others in the lower price point. Even at full price it would have been a wonderful machine and still our first choice. We are so happy with the purchase! The only thing that i dont like is that the tide detergent pods we usually use dont disolve in this washer so liquid detergent is the choice. It would have been nice to have that information clearer in the instructions. The manual does mention that liquid is prefered but didnt say not to use the pods. The delivery went great also and they hooked it up and made sure everything was working. They even removed the old machine! The old machine hoses were pouring water and they cleaned up and made sure everything was clean like when they came in. Very wonderful service! Overall we are very happy with the machine!

100% of readers found this review helpful.

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Tax: $36.00
Shipping: $81.99
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