DeLonghi DCU72 Ultimate 20-60 Cup Coffee Maker Urn

MPN: DCU72
Product Details
Quick Glance
Features Automatic Shutoff, Heat Control
Product Type Coffee Maker
Color Stainless Steel
Coffee Maker Cups 60
User Reviews
Spigot Never Worked
1 Star Review   By member yonkerstola - Jan 16, 2007   

Weakness: Poor customer service from Delonghi

From the beginning, the spigot only dribbled out coffee. It percolated okay, but would not come out. DeLonghi never responded. I eventually returned it and will hope to buy a different model.

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Piece o' junk
1 Star Review   By member markinmiami - Feb 10, 2006   

Strengths: Looks nice. Makes ok coffee.

Weakness: Shoddy craftsmanship, cheap parts

I purchased one of these urns through the internet in anticipation of a party that I was having. The urn arrived with a broken glass "coffee indicator" tube. I sent it back and received another unit. Of course now I wasn't able to have the coffee urn ready for the party but I still wanted it. The new unit arrived and also had a broken glass "coffee indicator" tube. After arguing with the shipper, they finally decided to send a brand new glass "coffee indicator" tube. The new glass tube arrived and I gently placed it in the bottom plastic piece piece of the urn. As soon as I started gently screwing the top piece piece on to secure the tube.....it broke. That's 3 cheap glass tubes that have now broken on this coffee urn. I was so excited for this "ultimate coffee urn" to arrive but I've had nothing but trouble with it since it did. I'm back to using my Cuisinart coffee maker and when lots of people show up, I just end up brewing multiple pots.

0% of readers found this review helpful.

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Delonghi Coffee Urn
5 Star Review   By member Daprince - Jul 12, 2005   

Strengths: Beautiful Design, large capacity, dripless spout

Weakness: None noted

I have used this appliance for parties and have received rave comments from my guests as to the quality of the coffee brewed. It is great to have an appliance which brews great coffee in a large amount.

100% of readers found this review helpful.

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Product Details
Quick Glance
Features Automatic Shutoff, Heat Control
Product Type Coffee Maker
Color Stainless Steel
Coffee Maker Cups 60
Summary
Product Title DeLonghi DCU72 Ultimate 20-60 Cup Coffee Maker Urn
Manufacturer DeLonghi
Power Score 2.3 | 3 Reviews
Dimensions
Height: 18.11 in
Width: 13.88 in
Depth: 11.5 in
Weight: 11.9 lbs
Warranty
Warranty Information: 1 Year Limited Warranty
More Info
URL: Manufacturer Link
Additional Specifications
Number Of Cups: 60
coffee maker type: coffee makers, coffee urns
Programmable Timer: No
Brew Pause: Yes
Digital Display: No
Built-in Grinder: No
User Reviews
Spigot Never Worked
1 Star Review   By member yonkerstola - Jan 16, 2007   

Weakness: Poor customer service from Delonghi

From the beginning, the spigot only dribbled out coffee. It percolated okay, but would not come out. DeLonghi never responded. I eventually returned it and will hope to buy a different model.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Piece o' junk
1 Star Review   By member markinmiami - Feb 10, 2006   

Strengths: Looks nice. Makes ok coffee.

Weakness: Shoddy craftsmanship, cheap parts

I purchased one of these urns through the internet in anticipation of a party that I was having. The urn arrived with a broken glass "coffee indicator" tube. I sent it back and received another unit. Of course now I wasn't able to have the coffee urn ready for the party but I still wanted it. The new unit arrived and also had a broken glass "coffee indicator" tube. After arguing with the shipper, they finally decided to send a brand new glass "coffee indicator" tube. The new glass tube arrived and I gently placed it in the bottom plastic piece piece of the urn. As soon as I started gently screwing the top piece piece on to secure the tube.....it broke. That's 3 cheap glass tubes that have now broken on this coffee urn. I was so excited for this "ultimate coffee urn" to arrive but I've had nothing but trouble with it since it did. I'm back to using my Cuisinart coffee maker and when lots of people show up, I just end up brewing multiple pots.

0% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )

Delonghi Coffee Urn
5 Star Review   By member Daprince - Jul 12, 2005   

Strengths: Beautiful Design, large capacity, dripless spout

Weakness: None noted

I have used this appliance for parties and have received rave comments from my guests as to the quality of the coffee brewed. It is great to have an appliance which brews great coffee in a large amount.

100% of readers found this review helpful.

Was this review helpful to you?  Yes or No ( Report this as inappropriate )





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